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There are Federal changes to Medicaid and new laws are changing the rules for NC Medicaid. Some people with Medicaid will have to follow new rules to keep their coverage. For more information, visit Medicaid is Changing | NC Medicaid.

Effective September 29, 2026, WakeMed, WakeMed Specialists Group, LLC, and Wake Specialty Physicians, LLC have resumed providing certain services to Alliance Health Tailored Plan members. Get full details here.

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These updates support providers by highlighting new classes, trainings, resources, chats, procedures, and programs. You will also find advice and guidance for providers. Subscribe to updates or See Alliance News

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10/23/2026

Jiva Production System Maintenance Scheduled on October 31

The Jiva Production Environment will be down for maintenance at 8:00 PM EST on October 31, 2026.

The Jiva Production Environment includes the Jiva Nurse/Core Portal, Jiva Provider Portal, and Jiva Member Portal.

On this date, Jiva Production will not be accessible:

Start Date and Time: October 31, 2026 @ 8:00 PM EST

End Date and Time: November 01, 2026 @ 10:00 AM EST

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