For help with non-emergency issues and questions, call Member and Recipient Services Monday through Saturday from 7 a.m. to 6 p.m. Please leave a message if you call us after these hours with a non-urgent request. We will call you back within 1 business day.
If you are in danger or need immediate medical attention, call 911. If you are thinking of hurting yourself or others, or are in emotional or mental pain or distress, call the Behavioral Health Crisis Line at 877-223-4617 at any time, 24 hours a day, 7 days a week. You can speak with someone who will listen and help.
As part of our ongoing efforts to expand services for youth with complex needs, Alliance has increased our regional crisis bed capacity by opening a Crisis Stabilization and Transitional Program (CSTP) in Johnston County, operated by Savin’ Grace LLC. The...
Read More
07/19/2023
Community Capacity Grants Available to Increase Food Security
Alliance Health is committed to effectively and equitably addressing social drivers of health (SDoH). Social drivers of health are non-medical factors that influence health outcomes. We believe investing in our communities is key to ensuring that services and supports addressing...
Read More
06/05/2023
The Hope Center Opens BHUC in Wake County
The Hope Center for Youth and Family Crisis, a partnership between Alliance Health and KidsPeace, has begun accepting and treating people in need at its location in Fuquay-Varina, NC. It is the first behavioral health crisis facility in central North...
Read More
02/28/2023
New Behavioral Health Urgent Care to Open in Charlotte
A new behavioral health urgent care (BHUC) facility is scheduled to open in Mecklenburg County on March 20. Part of the Smith Family Wellness Center located at 616 Colonnade Drive in Charlotte, the BHUC is a partnership between Alliance Health,...
Read More
02/02/2023
New Project Manager to Helm Alliance's Health Literacy Efforts
As part of our commitment to ensuring our members and recipients can access, understand and use information to make health decisions, Alliance Health has brought onboard a health literacy project manager. Meghan Watkins, who joined Alliance in December 2022, will...
Read More
01/03/2023
Alliance Launches Tailored Care Management
As part of our transition to the NC Medicaid Managed Care Behavioral Health and Intellectual/Developmental Disabilities Tailored Plan, Alliance Health and other LME/MCOs launched Tailored Care Management (TCM) for members on December 1. TCM is a community-based, provider-driven model that...
Read More
12/01/2022
Crisis Service Aims to Keep Youth in Their Homes and Communities
When children, youth, and young adults experience a behavioral health crisis, parents and caregivers may not know what to do, or face limited options, which may not always be the most appropriate. But Alliance members in all six counties we...
Read More
11/30/2022
Town Hall Meetings Help Communities Prepare for Alliance Tailored Plan Launch
Alliance Health offered town hall meetings during November in each of the six counties we serve, focusing on the launch of Tailored Care Management on December 1 and our Tailored Plan on April 1. Members of Alliance leadership responded to...
Read More
11/14/2022
Alliance Hosting Town Hall Meetings About its Tailored Plan
Alliance is coming to each of its counties in November for live town hall meetings about its Tailored Plan. There will also be a virtual town hall option. The meetings will provide a great chance for residents, health care providers,...
Read More
11/01/2022
Grant to Fund New Supportive Housing Partnership in Wake
Wake Healthy at Home, Alliance Health’s newest supportive housing partnership, was recently funded by the US Department of Housing and Urban Development (HUD). The project, a partnership with Wake Med and the Wake Continuum of Care, will connect chronically homeless...
Read More
Was this page helpful?
Members
Providers
Resources
Contact
All provider information and resources have been consolidated into a new section of the website called Provider Central. This section is for health care providers and prescribers only.