Member and Recipient Services: 800-510-9132 | BH Crisis Line: 877-223-4617
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Welcome
NC Medicaid Direct Beneficiaries
We're focused on the overall well-being of our
North Carolina Medicaid Direct beneficiaries.
Not sure if you're in the right place?
Call 800-510-9132 or visit AllianceHealthPlan.org
to find the right information for you.
About Alliance Health
Alliance Health is a managed health care company. That means we manage the costs, use and quality of your health care.
We operate one of North Carolina's Behavioral Health and Intellectual/Developmental Disabilities (BH/IDD) Tailored Plans, and also serve NC Medicaid Direct beneficiaries in our region.
How NC Medicaid Direct Works
NC Medicaid Direct is North Carolina’s health care program for Medicaid beneficiaries who are not enrolled in health plans. NC Medicaid Direct includes:
- Physical health services, like regular checkups, maternity care, hospital care, vision care
- Pharmacy and nursing home services provided by any NC Medicaid Direct provider
- Mental health disorder, substance use disorder, intellectual/developmental disability (I/DD) or traumatic brain injury (TBI) services, provided by a Local Management Entity/Managed Care Organization (LME/MCO)—in your case, by Alliance Health
- Care management provided by Community Care of North Carolina (CCNC) or Alliance Health
How the LME/MCO Works
Alliance Health provides Medicaid beneficiaries with behavioral health, intellectual/developmental disability (I/DD) and traumatic brain injury (TBI) services to meet their needs. Alliance Health works closely with the rest of the NC Medicaid Direct program, including services provided by Community Care of North Carolina (CCNC), Community Alternatives Program for Children (CAP/C) or Community Alternatives Program for Disabled Adults (CAP/DA).
