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NCDHHS has posted a webpage full of information that providers need to know about Federal Medicaid changes that can affect the Medicaid eligibility of their patients, including resources providers can use to help their patients be aware of these changes.

Effective September 29, 2026, WakeMed, WakeMed Specialists Group, LLC, and Wake Specialty Physicians, LLC have resumed providing certain services to Alliance Health Tailored Plan members. Get full details here.

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Provider Updates

These updates support providers by highlighting new classes, trainings, resources, chats, procedures, and programs. You will also find advice and guidance for providers. Subscribe to updates or access Alliance news

11/05/2026
Electronic Visit Verification (EVV) Compliance Updates
To support compliance with Electronic Visit Verification (EVV) requirements and Clinical Coverage Policy Standards, Alliance is implementing an EVV Location Addendum to member ISP.  This serves to document additional service delivery locations, if they are not already captured in the client’s current ISP for mandated EVV services. The EVV Location Addendum should only be completed in the following situations: A service location is not already captured for EVV purposes in HAA exchange and the member’s ISP. Services that occur in multiple or variable locations will require additional documentation. Please refer to specific program Clinical Coverage Policy for allowable locations, if any. You have been directed by Alliance staff to complete the...
11/04/2026
Alliance Claims System (ACS) 01.46.00 Build Scheduled for November 5
The next Alliance Claims System (ACS) build is scheduled for Thursday, November 5, 2026. The system will be unavailable starting at 5:00 p.m. and should be completed by 9:00 p.m. Please make sure you are logged out of the Alliance Claims System (ACS) before 5:00 p.m....
11/03/2026
Free Webinar: Assessing and Managing Pain in People with IDD
Join IntellectAbility on Thursday, November 19, for a free webinar called Assessing and Managing Pain in People with IDD. Dr. Craig Escudé and his guest, Nancy Murray, M.S., will join for a discussion on assessing and managing pain in people with IDD. They’ll explore why pain is often overlooked, how it may present through changes in behavior or function, and practical strategies to improve pain recognition, communication, and health outcomes through proactive, person-centered support. IntellectAbility offers a series of free 45-minute webinars featuring experiences and insights into IDD health and support from national experts. Each webinar explores key topics related to health and safety, quality of life, and practical insights...