Welcome Providers

Name: Wake PAC (General Membership)
Start: 2020-05-14T14:00:00-04:00
End: 2020-05-14T16:00:00-04:00
Location: Alliance Health Home Office

ALLIANCE HEALTH STRONGLY RECOMMENDS THAT YOU MONITOR OUR PROVIDER NEWS DAILY FOR UPDATES REGARDING PROVIDER SERVICES. WE WILL UPDATE THIS INFORMATION AS WE RECEIVE IT FROM THE STATE IN REGARDS TO COVID-19.
IN THE EVENT THAT COVID-19 SERIOUSLY IMPACTS YOUR ABILITY TO PROVIDE SERVICES TO OUR MEMBERS, PLEASE NOTIFY ALLIANCE IMMEDIATELY BY SUBMITTING THE TEMPORARY DISRUPTION OF SERVICE DELIVERY FORM .

As a participant in our network, you join a select and progressive group of providers and other stakeholders dedicated to providing quality care for consumers in Durham, Wake, Cumberland and Johnston counties. Alliance is a local management entity/managed care organization (LME/MCO) responsible for managing, coordinating, facilitating and monitoring the provision of local, state and Medicaid-funded mental health, intellectual/developmental disabilities and substance abuse services.

We value the balance between consumer choice and the ability to manage an administratively and programmatically-efficient system of services. We welcome you as our partner in our System of Care, providing evidence-based practices that achieve meaningful life outcomes for the citizens of our counties.

The Alliance Provider Helpdesk is available
8:30am to 5:15pm Monday through Friday at (919) 651-8500.

Access the Provider Portal

This page displays key provider information like news and upcoming trainings.

Latest Provider News

March 31, 2020/by Brandon Alexander

ILI Training Update

March 31, 2020/by Brandon Alexander

National Council Stimulus Package Q&A

March 30, 2020/by Doug Fuller

Alliance Board Meeting Going Virtual

March 27, 2020/by Doug Fuller

Telepsychiatry Billing and Enhanced Services Billing Update

March 27, 2020/by Doug Fuller

Provider Financial Stabilization Program

Upcoming Trainings and Events

Page last modified: March 16, 2020

We want to make it easy for you to get the services or information you need. You can call the Alliance Access and Information Center toll-free 24 hours a day.

Representatives are available 8:30am-5:15pm Monday-Friday to answer provider questions about authorization, billing, claims, enrollment and credentialing, the Alpha Provider Portal or other issues.

You are encouraged to report matters involving Medicaid fraud and abuse. If you want to report fraud or abuse, you can remain anonymous. Learn more.

Alliance maintains community offices in Durham, Wake, Cumberland and Johnston counties. Addresses and directions to the Alliance offices.

Alliance Health

Access and Information Center
(800) 510-9132
We want to make it easy for you to get the services or information you need. You can call the Alliance Access and Information Center toll-free 24 hours a day.

Provider HelpDesk
(919) 651-8500
Representatives are available 8:30am-5:15pm Monday-Friday to answer provider questions about authorization, billing, claims, enrollment and credentialing, the Alpha Provider Portal or other issues.

Confidential Fraud and Abuse Line
(855) 727-6721
You are encouraged to report matters involving Medicaid fraud and abuse. If you want to report fraud or abuse, you can remain anonymous.

Alliance Offices
(919) 651-8401
Alliance maintains community offices in Durham, Wake, Cumberland and Johnston counties. Addresses and directions to the Alliance offices.

COVID-19 updates from CDC or NC DHHS. Access COVID-19 resources for providers.

Upcoming Provider Events

Cumberland PAC Meeting

Wake PAC Steering Committee Meeting

Durham PAC Meeting

APAC Meeting

ILI Training (Johnston)

Cumberland PAC Meeting

ILI Training (Wake/Durham)

Wake PAC (General Membership)

Latest Provider News

ILI Training Update

National Council Stimulus Package Q&A

Alliance Board Meeting Going Virtual

Telepsychiatry Billing and Enhanced Services Billing Update

Provider Financial Stabilization Program

Upcoming Trainings and Events

Cumberland PAC Meeting

Wake PAC Steering Committee Meeting

Durham PAC Meeting

Recently Updated Documents

Access and Information Center:

Provider HelpDesk:

Confidential Fraud and Abuse Line:

Alliance Offices:

Upcoming Provider Events

Welcome Providers

Latest Provider News

Upcoming Trainings and Events

Cumberland PAC Meeting

Wake PAC Steering Committee Meeting

Durham PAC Meeting

Recently Updated Documents

Access and Information Center:

Provider HelpDesk:

Confidential Fraud and Abuse Line:

Alliance Offices:

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