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Alliance Health offers an e-learning session to support providers with enrollment and claims processes. Claims and Enrollment Overview The e-Learning session is offered by the Claims and Enrollment departments. This session covers essential information from the Claims and Enrollment Guide, including the enrollment process and claims procedures. The course is accessible via KnowledgePoint. Frequency: Unlimited Time: Unlimited Claims One-on-One Technical Assistance The Claims team will host virtual sessions to assist with agency-specific issues related to claims submissions, denials, and RA Reports. Frequency: Mondays, Wednesdays, and Fridays Time:  9:00 a.m. – 3:00 p.m. Note: Space is limited, and registration is required. Providers/staff should join at the beginning of the session to ensure timely...

Full 2-day course: August 18 & 19 @ 8:30am Home Office: Pine & Dogwood Training Rooms Permanent Supportive Housing (PSH) training will support providers by improving their understanding and practice of the PSH model. Training will include: Overview of the history of the PSH model PSH core principals Benefits that individuals experience using PSH The three phases of tenancy Overview of the CST PSH Implementation Assessment Tool Register on KnowledgePoint Don’t have an account with KnowledgePoint? Use registration code: newuser Please note the following: Lunch will NOT be provided, however, you are welcome to bring snacks and food into the space. 8:30am – 5:00pm BOTH days ***No partial credit will...

The Jiva Production Environment will be down for maintenance at 8:00 PM EST on August 22, 2026. The Jiva Production Environment includes the Jiva Nurse/Core Portal, Jiva Provider Portal, and Jiva Member Portal. On this date, Jiva Production will not be accessible from: Start Date and Time: August 22, 2026 @ 8:00 PM EST End Date and Time:   August 23, 2026 @ 10:00 AM EST...