Member and Recipient Services: 800-510-9132 | BH Crisis Line: 877-223-4617
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Welcome
State-funded Recipients
We're focused on the overall well-being of our
North Carolina recipients of state-funded services.
North Carolina has expanded Medicaid
To apply visit ePASS, apply by mail or phone, or call Member and Recipient Services at 800-510-9132 for help. Learn more.
About Alliance Health
Alliance Health is a managed health care company. That means we manage the costs, use and quality of your health care.
We operate one of North Carolina's Behavioral Health and Intellectual/Developmental Disabilities (BH/IDD) Tailored Plans, and also serve NC Medicaid Direct beneficiaries in our region.
State-funded Recipients
When people who are not insured by Medicaid, but instead receive state-funded services as part of the Alliance Health Tailored Plan, they are called “recipients” of the plan.
Alliance Health operates a Behavioral Health and Intellectual/Developmental Disabilities Tailored Plan. When people are not insured by Medicaid but instead receive state-funded services as part of the Alliance Health Tailored Plan, they are called “recipients.” Limited state-funded services are for individuals who do not have insurance or are under-insured.
What is a Tailored Plan?
Tailored Plans manage many kinds of care a person needs to be healthy. They are designed for:
- People with significant behavioral health (mental health and substance use disorders) needs
- People with intellectual/developmental disabilities (I/DDs)
- People who are part of the Innovations and Traumatic Brain Injury (TBI) Waivers
- Non-Medicaid behavioral health, intellectual/developmental disabilities and TBI services for uninsured and underinsured North Carolinians
What kinds of care are available with the Alliance Health Tailored Plan?
- Behavioral health services including outpatient therapy, medication management, intensive outpatient substance use disorder treatment, and an array of community and in-home treatment services
- Support and residential services for individuals with intellectual and developmental disabilities
- Traumatic brain injury
- Behavioral health crisis services with several being available 24 hours a day, 7 days a week
- Community resources including housing, employment training and other supports that promote recovery)
