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Provider Updates

These updates support providers by highlighting new classes, trainings, resources, chats, procedures, and programs. You will also find advice and guidance for providers. Subscribe to updates or See Alliance News

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Tobacco-Free Trainings Available
As of December 1, 2022,  Standard and Tailored Plans will require tobacco-free campuses for most physical, behavioral health and IDD/TBI service providers. The below trainings are available to help providers prepare. A Conversation Around Addressing Organizational and Leadership Fears and...
NC State Budget Update
The recently adopted NC State Budget includes funds to give a one-time bonus to eligible direct care workers (DCWs) and support staff who provide services to Medicaid and NC Health Choice beneficiaries. The NC state budget also includes a provision to implement an HCBS and ICF/IID DCW wage...
Extension of Temporary COVID Rates
Alliance has extended the existing temporary Medicaid and State COVID rates through February 28th, 2022. Rates are currently adjusted within our Alliance Claims System (ACS). Providers should continue to submit claims as usual. Should you have any questions regarding this, please feel free to...
All Provider Meeting Agenda
The agenda is now available for the All Provider Meeting today from 1– 3 pm. Registration is required to attend. Once you have registered, you will receive a meeting link.
Change for Life: Tobacco Free Recovery Coalition Kickoff Planned (Mecklenburg)
The first 2022 virtual meeting of the Change for Life: Tobacco-Free Recovery Coalition will be held Thursday, January 27, at 8:30 am. Email [email protected] for the link to the virtual meeting. The coalition will meet monthly on the fourth Thursday from 8:30–9:45 am. The...
Change in Checkwrite Schedule
Alliance Health will be extending the checkwrite cycle cutoff date (providers will have longer to submit claims) and moving up the payment date (providers will receive their payment sooner) for the next three weeks. Below is the original posted schedule compared to the changes:
All Provider Meeting January 19
The All Provider Meeting is scheduled for Jan 19, 2022. The meeting will take place from 1:00 pm – 3:00 pm. Registration is required. Once you have registered, you will receive a meeting link.
Tobacco-Free Training Opportunities Available.
Breathe Easy NC offers many opportunities to train staff in evidence-based tobacco use treatment and how to promote a tobacco-free policy. Check out the course offerings at
Change to Claims Payment Schedule
Alliance has made a change to our claims payment schedule.  The claims cut-off date was extended to 1/12/2022. The checkwrite schedule was adjusted to occur on 1/14/2022 as opposed to 1/19/2022 and the EFT payments will occur by 1/15/2022 as opposed to 1/2022. The schedule below reflects this...