Provider Updates

Alliance Health offers an e-learning session to support providers with enrollment and claims processes. Claims and Enrollment Overview The e-Learning session is offered by the Claims and Enrollment departments. This session covers essential information from the Claims and Enrollment Guide,...

Full 2-day course: August 18 & 19 @ 8:30am Home Office: Pine & Dogwood Training Rooms Permanent Supportive Housing (PSH) training will support providers by improving their understanding and practice of the PSH model. Training will include: Overview of the history of the PSH...

The Jiva Production Environment will be down for maintenance at 8:00 PM EST on August 22, 2026. The Jiva Production Environment includes the Jiva Nurse/Core Portal, Jiva Provider Portal, and Jiva Member Portal. On this date, Jiva Production will not be accessible from: Start Date and Time:...

About the NC Direct Care Worker/DSP Wage and Rate Analysis NC DHHS and the North Carolina Center on the Workforce for Health  are launching a statewide analysis to better understand direct support workforce challenges, evaluate current reimbursement rates and inform future workforce and...

NCDHHS and the North Carolina Center on the Workforce for Health have launched a statewide analysis to better understand direct care workforce challenges, evaluate current reimbursement rates and inform future workforce and rate-setting strategies. This initiative is made possible by funding from...

For 10 years the Duke-UNC Tobacco Treatment Specialist Training Program has been committed to equipping professionals with the knowledge and skills needed to help individuals overcome tobacco dependence. Whether you're looking to strengthen your counseling skills, expand your clinical knowledge, or...

If you serve uninsured clients, your practice site can access free NRT (Nicotine Replacement Therapy) to bridge your clients to QuitLineNC. Alliance has contracted with NC Med Assist to provide NRT for free to practices serving uninsured. Learn more and order. To identify local pharmacies that...

The Alliance Claims System will be unavailable on Sunday, August 16th, starting at 7:00 a.m. for server maintenance. We expect the maintenance to be completed by 2:00 p.m. We apologize for any inconvenience that this downtime may cause.

Alliance Health is pleased to offer a FREE 8‑week virtual training program designed specifically for licensed therapists and counselors. Provided in partnership with the National Center for START Services (NC START), this course provides foundational knowledge and guiding frameworks to help...