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Provider Updates

These updates support providers by highlighting new classes, trainings, resources, chats, procedures, and programs. You will also find advice and guidance for providers. Subscribe to updates or See Alliance News

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As communicated previously in SPECIAL BULLETIN COVID-19 #237: Extension of NC State of Emergency Temporary Flexibilities, multiple COVID-related flexibilities are set to sunset on June 30, 2022. The flexibilities detailed in SPECIAL BULLETIN COVID-19 #237 have not changed. Please review...
Alliance Claims System Scheduled Downtime - Server Maintenance
The Alliance Claims System (ACS) will be unavailable on Thursday, June 23rd, 2022 starting at 5 PM for server maintenance. The maintenance will be completed by 9 PM. We apologize for any inconvenience that this downtime may cause.
Tobacco Use Training Scholarships Available
Through a combination of interactive, virtual sessions and online self-paced training, Duke-UNC Tobacco Treatment Specialist Training offers leading-edge, evidence-based continuing education in a fun and engaging online experience. Learn more about the training opportunities available this summer...
NC TBI Waiver Provider Listening Sessions
In anticipation of the NC TBI Waiver expansion into Orange and Mecklenburg counties, Alliance Health has scheduled TBI Waiver listening sessions for our providers. During these sessions Alliance will provide an overview of TBI Waiver services along with current provider needs in Orange and...
Tobacco-Free Facilities Begins December 1
Is your organization required to have a 100% tobacco-free campus on December 1st, 2022? Check out the chart below to find out. No matter what type of services your organization provides, there is important tobacco policy information to know about. Medical, behavioral health, and many IDD/TBI...
Agenda All Provider Meeting
The Alliance All Provider Meeting will take place on today, June 15 from 1:00 pm to 3:00 pm. Registration is required. Once registration is complete, you will receive a link to join the meeting. An agenda will be released closer to the meeting date. Today's Agenda: Welcome -  Cathy Estes...
I/DD Providers: National Core Indicators™ (NCI) Staff Stability Survey for 2021 Available
I/DD Providers: Please complete the National Core Indicators™ (NCI) Staff Stability Survey for IDD Providers. It is vitally important that NCDHHS hear from you about issues affecting the I/DD DSP workforce. Your agency should have already received an email with the survey; the subject line is "NC...
Protecting Your Public Records
Hurricane season 2022 has begun. Below are some guidelines and resources to help mitigate potential disasters which may cause water and flood damage to your public records: Stabilize your records storage areas Ensure that records are a minimum of 3-6 inches off the floor. Ensure...
Transition to Community Living Local Barriers Committee (TCL LBC)
Alliance Health is committed to ensuring that Transition to Community Living (TCL) members continue to have access to housing options, permanent supportive housing, services, and supports. Alliance continues to work on identifying areas of need and how to address these needs for these members. The...