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Provider Updates

These updates support providers by highlighting new classes, trainings, resources, chats, procedures, and programs. You will also find advice and guidance for providers. Subscribe to updates or See Alliance News

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10/03/2022
NC Child and Family Improvement Initiative Creates Standardized Referral Form for all Therapeutic Residential Placement Providers and Therapeutic Foster Care (TFC) Providers
What is happening? North Carolina’s six Local Management Entities/Managed Care Organizations (LME/MCOs) launched the NC Child and Family Improvement Initiative on May 1, 2022, to create a statewide solution to the current pressing challenges of the service delivery system for children and...
10/03/2022
NC Child and Family Improvement Initiative Creates Rapid Access to Residential Supports for Children and Youth
What is happening? North Carolina’s six local management entities/managed care organizations (LME/MCOs) launched the NC Child and Family Improvement Initiative in May to create a statewide solution to the current pressing challenges of the service delivery system for children and...
09/30/2022
Supportive Housing Training
Supportive Housing Q&A Office Hours October 2022 Housing can be complicated in terms of navigation and tenancy supports. Please join Alliance Health's Supportive Housing Q&A twice monthly for the opportunity to ask questions, address barriers, and provide strategies to support tenancy...
09/30/2022
White Flag Status Declared in Wake County
Attention Wake County providers: The NC 507 CoC Homeless Emergency Response Committee (HERC)has recommended declaration of white flag status from 4 pm Friday, September 30, 2022, through Saturday, October 1, 2022. As a result, a shelter for the homeless is being established from Friday,...
09/30/2022
Cumberland County School-Based Mental Health RFP
Alliance Health's Cumberland County Schools partners are trying to increase the number of schools that offer the School Behavioral Health (SBH) program during the 2022-2023 school year. A mandatory pre-bid conference will be held virtually and will offer an opportunity to learn more about the...
09/29/2022
Tailored Plan Launch Delayed to April 1, 2023
NCDHHS, in consultation with the LME/MCOs, has decided to delay the full launch of Tailored Plans from December 1, 2022 to April 1, 2023. View the DHHS announcement. Pushing back the full launch of the Tailored Plans will allow more time for Alliance and the other LME/MCOs to contract with all...
09/28/2022
Alliance Claims System 01.14.00 Build Scheduled
The next Alliance Claims System (ACS) build is scheduled to occur Thursday, September 29, 2022. The system will be unavailable starting at 5 PM. The build should be completed by 9 PM. Please make sure you are logged out of the Alliance Claims System (ACS) prior to 5:00 p.m.
09/27/2022
Medicaid Communication Access
On Jan. 26, 2021, the North Carolina Department of Health and Human Services (NCDHHS) launched the Medicaid Communication Access service. NCDHHS’ goal is to improve communication access in healthcare settings for NC Medicaid and Health Choice beneficiaries and their companions (parent, spouse,...
09/27/2022
Mitigation of Potential Water and Flood Damage
With the potential of heavy rain, flooding, and wind later this week, we'd like to remind you of a few guidelines and resources to help mitigate potential disasters which may cause water and flood damage to your public records. Stabilize your records storage areas Ensure that records are...