Skip to main content

Provider Central Search

Use the search function below to search Provider Central

Provider Updates

These updates support providers by highlighting new classes, trainings, resources, chats, procedures, and programs. You will also find advice and guidance for providers. Subscribe to updates or See Alliance News

Subscribe to Provider News (INOPERATIVE)

New Form Released - Verification of Relative or Legal Support Guardian as Direct Employee
For providers that use the verification of relative or legal support guardian as direct support employee form, please note that the form has been recently updated in the last couple of months. Please download this document for future reference. If you are in need of assistance with this form...
Alliance Claims System 01.22.00 Build Scheduled
The next Alliance Claims System (ACS) build is scheduled to occur on Sunday, October 1. The system will be unavailable from 10:00 AM - 2:00 PM. Please make sure you are logged out of the Alliance Claims System (ACS) prior to 10:00 AM.
All Provider Meeting is Cancelled
All Provider Meeting for September 20th has been cancelled. The next All Provider Meeting will be on October 19th.
Upcoming ILI Traiings
This training covers the criteria and eligibility requirements for Independent Living Initiative housing funds and is intended for providers whose consumers may need financial assistance to prevent homelessness. Participants will be guided through the online application process. At the end of the...
Billing Guidance: Attending Physician Information on Institutional Claims Update
As previously communicated, HIPAA guidelines for ASC x12 file submissions require that the attending physician field on institutional claims be populated with an individual clinician name, NPI, and taxonomy number. On the UB-04, the name and NPI will appear in FL 76 and the taxonomy is placed in...
Permanent Supportive Housing Training
This in-person training will help Community Support Team (CST) providers improve their understanding and practice of the PSH model. October 17–18, 2023 5200 Paramount Parkway Morrisville, NC 27560 8 am–5 pm The training is required for Alliance’s in-network CST staff (within 90 days of...
Updated Wake County Indigent Formulary
Effective immediately, Wake County pharmacy will assist uninsured Wake County residents with a 15-day supply of mental health prescriptions on our formulary prescribed from Wake County area Emergency Rooms and Urgent Cares. These patients will be referred to schedule an outpatient visit with an...
October Billing and Enrollment Provider Training
The billing and enrollment team at Alliance Health will offer virtual information and technical assistance sessions for claims and enrollment related topics and questions. These sessions are formatted for provider agency staff directly involved in the submission of enrollments and claims and will...
Encounter Codes ending
Effective October 13, 2023, encounter claims should no longer be submitted for the services listed below, which will be end-dated in ACS. Any encounter claims submitted on or after October 13, 2023, will result in claims denials. H0036 22 IE Peer Support Services–TCL encounter H0040 22...