What is a Consumer and Family Advisory Committee, or CFAC?
State legislation mandates that Alliance Health and each of North Carolina’s other behavioral health managed care organizations support and collaborate with an advisory group of individuals and their family members. These groups are called CFACs.
- CFACs are independent, self-governing organizations that help identify service gaps in their communities and offer input about MCO operating budgets, long-term planning, quality improvement and other issues that affect the public behavioral healthcare system locally and statewide.
- CFAC provides individuals and family members with an opportunity to positively impact the way services are designed, delivered, and monitored.
Alliance CFAC
- Alliance Health CFAC brings together members from across the Alliance Health region
- Members are offered a stipend for each meeting attended to offset travel expenses
- While only members can vote on CFAC business, meetings are open to the public
If you live in the Alliance Health region and you are receiving or have received mental health, substance use, intellectual/developmental disability, or traumatic brain injury services, or are a family member, you are eligible for membership. Please email CFACInfo@alliancehealthplan.org if you are interested.
CFAC Meeting Schedule
Alliance All-CFAC meetings are held virtually. Local CFAC subcommittees meet in person and also have a virtual option as breakout sessions immediately following the monthly All-CFAC meetings. See the information below for meeting addresses and links to virtual options. Until further notice, the Durham and Orange CFACs and the Cumberland, Johnston and Harnett CFACs will combine their meetings.
Alliance All-CFAC
First Monday of the month at 5:30 p.m. – 6:15 p.m..
Join virtually here
The county subcommittees meet on the first Monday of every month from 6:15 p.m. to 7:00 p.m. Subcommittees meet in person at their county location and online via Zoom breakout session following the main All CFAC meeting.
Cumberland, Harnett , and Johnston Subcommittees
Johnston County Health Department – Behavioral Health Building
Durham and Orange Subcommittees
Caramore Community
550 Smith Level Road, Carrboro
Mecklenburg Subcommittee
Wake Subcommittee
Brooks Avenue Church of Christ
700 Brooks Avenue, Raleigh

