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Alliance Health Consumer and Family Advisory Committee (CFAC)

CFAC is made up of consumers and family members who receive mental health, substance use, intellectual/developmental disability, and traumatic brain injury services.

four people all on laptops, two men and two women, listen to person talking in a board meeting

What is a Consumer and Family Advisory Committee, or CFAC?

State legislation mandates that Alliance Health and each of North Carolina’s other behavioral health managed care organizations support and collaborate with an advisory group of individuals and their family members. These groups are called CFACs.

  • CFACs are independent, self-governing organizations that help identify service gaps in their communities and offer input about MCO operating budgets, long-term planning, quality improvement and other issues that affect the public behavioral healthcare system locally and statewide.
  • CFAC provides individuals and family members with an opportunity to positively impact the way services are designed, delivered, and monitored.

Alliance CFAC

  • Alliance Health CFAC brings together members from across the Alliance Health region
  • Members are offered a stipend for each meeting attended to offset travel expenses
  • While only members can vote on CFAC business, meetings are open to the public

If you live in the Alliance Health region and you are receiving or have received mental health, substance use, intellectual/developmental disability, or traumatic brain injury services, or are a family member, you are eligible for membership. Please email [email protected] if you are interested.

CFAC Meeting Schedule

Alliance All-CFAC meetings are held virtually. Local CFAC subcommittees meet in person and also have a virtual option as breakout sessions immediately following the monthly All-CFAC meetings. See the information below for meeting addresses and links to virtual options. Until further notice, the Durham and Orange CFACs and the Cumberland, Johnston and Harnett CFACs will combine their meetings.

Alliance All-CFAC
First Monday of the month at 5:30 p.m. – 6:15 p.m..
Join virtually here

The county subcommittees meet on the first Monday of every month from 6:15 p.m. to 7:00 p.m. Subcommittees meet in person at their county location and online via Zoom breakout session following the main All CFAC meeting.

Cumberland, Harnett , and Johnston Subcommittees
Johnston County Health Department – Behavioral Health Building

Durham and Orange Subcommittees
Caramore Community
550 Smith Level Road, Carrboro

Mecklenburg Subcommittee

Wake Subcommittee
Brooks Avenue Church of Christ
700 Brooks Avenue, Raleigh

 

FY24 Annual Report

CFAC Advocacy and Information Guide

  • What is a Consumer and Family Advisory Committee, or CFAC?
  • Alliance CFAC
  • CFAC Meeting Schedule
  • FY24 Annual Report
  • CFAC Advocacy and Information Guide