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Alliance is part of CareForNC, helping tell the stories of North Carolinians whose lives have changed for the better through the public behavioral healthcare system.

Individuals and Families

Learn about how to get started in treatment, find a care provider that meets your needs, and access a variety of helpful resources

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For Providers

Find the publications and forms, training opportunities, and news and information you need to care for the people you serve and their families

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About Alliance

Find out more about who Alliance is, how to connect with us, and our commitment to the philosophies of recovery and self-determination

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Alliance Health is a Local Management Entity-Managed Care Organization (LME-MCO) serving people in North Carolina’s Durham, Wake, Cumberland and Johnston counties.

Our network of providers offers treatment and support for mental illness, substance use disorders, and intellectual/developmental disabilities.

Quick Links

Featured News

November 19, 2019/by Doug Fuller

Implementation of Managed Care Suspended

September 11, 2019/by Lisa Brockmeier

Alliance Announces New Clinical Leadership

September 5, 2019/by Lisa Brockmeier

Health and Housing Partnership Saves Lives and Money

September 4, 2019/by Doug Fuller

Medicaid Open Enrollment Extended (WEBINAR)

September 3, 2019/by Lisa Brockmeier

Alliance CEO, Board Members Share Visions of Tailored Plan in NCMJ

We want to make it easy for you to get the services or information you need. You can call the Alliance Access and Information Center toll-free 24 hours a day.

Representatives are available 8:30am-5:15pm Monday-Friday to answer provider questions about authorization, billing, claims, enrollment and credentialing, the Alpha Provider Portal or other issues.

You are encouraged to report matters involving Medicaid fraud and abuse. If you want to report fraud or abuse, you can remain anonymous. Learn more.

Alliance maintains community offices in Durham, Wake, Cumberland and Johnston counties. Addresses and directions to the Alliance offices.

Alliance Health

Access and Information Center
(800) 510-9132
We want to make it easy for you to get the services or information you need. You can call the Alliance Access and Information Center toll-free 24 hours a day.

Provider HelpDesk
(919) 651-8500
Representatives are available 8:30am-5:15pm Monday-Friday to answer provider questions about authorization, billing, claims, enrollment and credentialing, the Alpha Provider Portal or other issues.

Confidential Fraud and Abuse Line
(855) 727-6721
You are encouraged to report matters involving Medicaid fraud and abuse. If you want to report fraud or abuse, you can remain anonymous.

Alliance Offices
(919) 651-8401
Alliance maintains community offices in Durham, Wake, Cumberland and Johnston counties. Addresses and directions to the Alliance offices.

Upcoming Provider Events

APAC Meeting

Cumberland PAC Meeting

Community Support Team (CST) Training

Wake PAC Steering Committee Meeting

Durham Community Forum

All Provider Meeting

Durham PAC Meeting

APAC Meeting

Individuals and Families

For Providers

About Alliance

Quick Links

Featured News

Implementation of Managed Care Suspended

Alliance Announces New Clinical Leadership

Health and Housing Partnership Saves Lives and Money

Medicaid Open Enrollment Extended (WEBINAR)

Alliance CEO, Board Members Share Visions of Tailored Plan in NCMJ

Access and Information Center:

Provider HelpDesk:

Confidential Fraud and Abuse Line:

Alliance Offices: