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Access important information about the Children and Families Specialty Plan (CFSP) that launched December 1, 2025.

Alliance Health
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Home / Provider Central / Network Participation / Training and Support

Training and Support

This page offers a variety of information and resources that will help providers engage with Alliance and thrive as a member of our network.

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Provider Updates

These updates support providers by highlighting new classes, trainings, resources, chats, procedures, and programs. You will also find advice and guidance for providers.

Learning Presentations

Recordings and digital presentations

Individual and Family Directed Services (IFDS)

Resources on this page provide an overview of various kinds of support known as Individual and Family Directed Services (IFDS).

Personal Care Services (PCS)

Personal care services (PCS) benefit Tailored Plan eligible individuals who require help with activities of daily living (ADLs) and/or instrumental activities of daily living (IADLs).

All-Provider Meetings

Alliance All-Provider meetings are a great way to keep on top of the latest news in the public system and to enhance your working relationship with Alliance. They are scheduled quarterly on the third Wednesday of March, June, September and December and held virtually.

State and National Organizations

Helpful links to state and federal resources.

Medicaid Transformation

Learn more hear about how Medicaid transformation is changing the way public healthcare is provided in North Carolina.

Shared Decision Making Tools

Shared Decision Making tools allow clinicians and our members to work together to make decisions and select medications that balance risks and expected outcomes with member preferences and values.

Provider Practice Transformation

The resources on this page can help guide our network providers through a process of sustainable change.

Tobacco Free Toolkit for Behavioral Health Agencies

An initiative to support North Carolinians with behavioral health conditions, intellectual or developmental disabilities, and traumatic brain injuries in becoming tobacco-free through working with service providers.