Training and Support

These updates support providers by highlighting new classes, trainings, resources, chats, procedures, and programs. You will also find advice and guidance for providers.

Recordings and digital presentations

Resources on this page provide an overview of beneficiary-directed services, known as Individual and Family Directed Services (IFDS).

Alliance All-Provider meetings are a great way to keep on top of the latest news in the public system and to enhance your working relationship with Alliance.

Helpful links to state and federal resources.

Learn more hear about how Medicaid transformation is changing the way public healthcare is provided in North Carolina.

Access contact information for LOCUS/CALOCUS trainers in our region.

Shared Decision Making tools allow clinicians and our members to work together to make decisions and select medications that balance risks and expected outcomes with member preferences and values.

This page will help guide our network providers through a process of sustainable change.

An initiative to support North Carolinians with behavioral health conditions, intellectual or developmental disabilities, and traumatic brain injuries in becoming tobacco-free through working with service providers.