Provider Updates

The NC Child Treatment Program is accepting applications for the 12th Cohort of its CPP Learning Collaborative. Teams have just under one month to apply to the first NC CTP Cohort to partner with the Safe Babies Courts Program. CPP Cohort 12 applicants will be required to accept Safe Babies Courts...

Alliance Health will transition to JIVA Provider Portal to receive and process authorization requests for services that will be directly authorized by Alliance effective May 1, 2024. Please note that this change will not impact the service authorization requests that will be managed by our...

The North Carolina Division of Mental Health, Developmental Disabilities, and Substance Use Services (DMH/DD/SUS) is asking North Carolina’s direct support professionals (DSPs) to fill out a short survey, about the issues impacting. The survey can be completed in just a few minutes and the...

Access JIVA service agreement and instruction forms here or use the website search to search Jiva Provider Portal. Questions regarding the JIVA Service Agreement forms? Contact your assigned Network Relations Specialist. Questions about Knowledge Point, Alliance’s Provider Training Platform...

Alliance is partnering with Durham County Public Health for a Medication Take Back event on April 27 from 10:00 pm - 2:00 pm at North East Baptist Church, 3204 NC HWY 55. You can drop off any of the following, plus get information on various community resources. Items that can be discarded: •...

Members of the LGBTQ+ community present to treatment with a great deal of challenges and strengths that have informed their experience. Participants of this workshop will gain a basic understanding of the LGBTQ+ population as well as issues specific to the LGBTQ+ experience of addiction and...

We became helping professionals because we want to help people. When people come to us in crisis, it is tempting to try and solve the problems that are causing them stress. But when we jump to telling people our solutions, they can feel judged, misunderstood, or defensive. The Community Resilience...

Alliance Health will transition to JIVA Provider Portal for all prior authorization requests for IN-NETWORK PROVIDERS effective May 1, 2024. PLEASE NOTE YOU WILL NOT BE ABLE TO REQUEST AUTHORIZATIONS WITHOUT THIS. The JIVA Provider Portal will offer much more flexibility, functionality, and...

Last year, the state budget invested a historic $835 million in behavioral health and resiliency within DHHS. $700 million of that directly supports Governor Cooper’s Behavioral Health & Resilience Roadmap, including $80 million to strengthen our child behavioral health system. As we...