System of Care

System of Care (SOC) is a person-centered approach to care. This means it plans care based on a person’s strengths and their goals. SOC plans care based on what will work best for the person and the care they can get. SOC helps people and their families live healthy and happy lives at home, school, and in their community.

Each county Alliance has a System of Care Coordinator. Please contact them by email if you would like to learn more.

Cumberland County – Sarah Martzahl
Durham County – Ashley Bass-Mitchell
Harnett County – Sarah Martzahl
Johnston County – Ashley Bass-Mitchell
Mecklenburg County – Rebekah Collins
Orange County – Laurie Williamson
Wake County – Margaret Soler

Flex funds help make informal services better. Informal services connect people to community resources and support such as summer camps, social events, or help with forms. To take part, the person must be in a mental health, developmental disability, or substance use treatment program with Alliance.

To learn more, contact Member and Recipient Services at 800-510-9132, Monday-Saturday, 7 a.m. to 6 p.m.

The Community Collaborative brings groups together to create programs to address gaps, needs, and blocks to care and support for children and their family. Groups that may take part include:

• Health care providers
• Schools
• The military
• Advocate groups
• Juvenile (youth) justice
• Courts
• Health departments
• Local businesses
• Police
• Faith-based groups
• Non-profits

The Community Collaborative plays a key role in creating a healthy System of Care. It finds and connects people to resources, and shares events.

The Collaborative welcomes everyone to take part. Email questions or to join or go to a meeting, contact your county System of Care Coordinator:

Cumberland County – Sharon Glover, 910-491-4813
Durham County – Ashley Bass Mitchell, 919-651-8498
Harnett County – Sharon Glover, 910-491-4813
Johnston County – Ashley Bass-Mitchell, 919-651-8498
Mecklenburg County – Noel Thomas-Lester, 704-390-3364
Orange County – Laurie Williamson, 919-651-8928
Wake County – Margaret Soler, 919-651-8654