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Alliance members impacted by the launch of the Child and Families Specialty Plan (CFSP) are invited to get more information by contacting Healthy Blue Care Together (HBCT) at 844-594-5072 or [email protected], or by contacting the NC Medicaid Ombudsman at 1-877-201-3750.

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Member Portal User Guide
Member Portal User Guide
Member Training and Education /
Last updated date: 06-03-2025
Member Portal User Guide
This guide is helpful is using the Alliance Member Portal, an online tool to ...
This guide is helpful is using the Alliance Member Portal, an online tool to help you manage personal and care management information such as (...)
Notice of Change Form
Notice of Change Form
Other Forms and Documents /
Last updated date: 11-15-2024
Notice of Change Form
Form to notify Alliance Provider networks of any changes at provider agency.
Form to notify Alliance Provider networks of any changes at provider agency.
Provider Portal Access Guide
Provider Portal Access Guide
ACS /
Last updated date: 12-06-2024
Provider Portal Access Guide
Alliance Health is moving to a single sign-on platform (i.e. Okta) for all provider ...
Alliance Health is moving to a single sign-on platform (i.e. Okta) for all provider applications. This guide is intended to instruct provider users (...)
Tailored Plan Member Handbook
Tailored Plan Member Handbook
Tailored Plan Materials /
Last updated date: 05-12-2026
Tailored Plan Member Handbook
NC Medicaid Managed Care Behavioral Health and Intellectual/Developmental Disabilities Tailored Plan Member Handbook
NC Medicaid Managed Care Behavioral Health and Intellectual/Developmental Disabilities Tailored Plan Member Handbook
Integrated Network Directory
Integrated Network Directory
Provider Practice Transformation /
Last updated date: 04-17-2025
Integrated Network Directory
This is the Alliance-recommended, go-to guide for suggesting an integrated primary care network with ...
This is the Alliance-recommended, go-to guide for suggesting an integrated primary care network with proximate escalation paths to specialists for (...)

To learn more about enrolling for services as part of the Alliance Health Plan, contact Member and Recipient Services at 800-510-9132 (Relay 711).
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