Provider Updates

Effective September 1, 2026, the updated Clinical Coverage Policy for Peer Support Services, Clinical Coverage Policy 8G, was implemented. Providers should refer to this document for information on all changes to authorization requirements, service delivery, staffing requirements, limitations, and...

NCDHHS has posted a toolkit of free materials to explain changes to Medicaid including the work and community engagement requirement and eligibility changes for non-citizens. These materials include flyers and printable items, social media graphics, and videos and presentations. Providers and...

For important updates on what is changing and the new Medicaid requirements that affect member coverage, please refer to The Impact of H.R.1 and Federal Changes to Medicaid and NCDHHS Toolkit: Know What’s Next.

NC Medicaid invites mental health and substance use treatment providers to join one of two upcoming stakeholder engagement webinars. The sessions will provide updates on clinical coverage policies and Medicaid State Plan Amendments related to Session Law 2025-37 Part IX. Community College...

The All Provider Meeting will take place on Wednesday, September 16, 2026 at 1:00 p.m. The All Provider Meeting is a great way to stay abreast of the latest news in the public system and strengthen your working relationship with Alliance. You must register to attend the meeting.

After a brief downtime this morning, the Jiva Provider Portal is now back online and available. Thank you for your patience.

Alliance Health is pleased to announce that the SUD Medication Access for Uninsured has expanded access to long-acting injectable (LAI) buprenorphine and naltrexone. Previously limited to one dose to serve as a bridge to Medicaid access, uninsured individuals can now access 3 months of LAI SUD...

Please join the Supportive Housing Series designed with you in mind! Housing is an important social driver of health and argumentatively the leverage point for all other whole person interventions. Yet the complex systems of housing, homelessness, and healthcare can be difficult to...

Alliance Health offers an e-learning session to support providers with enrollment and claims processes. Claims and Enrollment Overview The e-Learning session is offered by the Claims and Enrollment departments. This session covers essential information from the Claims and Enrollment Guide,...