Electronic Visit Verification (EVV) Compliance Updates

To support compliance with Electronic Visit Verification (EVV) requirements and Clinical Coverage Policy Standards, Alliance is implementing an EVV Location Addendum to member ISP.  This serves to document additional service delivery locations, if they are not already captured in the client’s current ISP for mandated EVV services.

The EVV Location Addendum should only be completed in the following situations:

• A service location is not already captured for EVV purposes in HAA exchange and the member’s ISP.

• Services that occur in multiple or variable locations will require additional documentation. Please refer to specific program Clinical Coverage Policy for allowable locations, if any.

• You have been directed by Alliance staff to complete the form.

Important Reminders

• This addendum serves as a temporary documentation tool until the client’s next formal ISP review.

• Providers are responsible for ensuring location information is accurate and reflects where services are actually delivered. This must be documented either within the member ISP, or prior to the next ISP review, by completing the EVV Location Addendum.

• Any changes to service delivery locations should be documented through the EVV Location Addendum as soon as possible.

• Completion of the EVV Location Addendum does not replace existing service authorization or planning requirements. Please refer to the appropriate program Clinical Coverage Policy.

Please return this completed form to the member’s care manager. If needed, contact Member & Recipient Services at 800-510-9132 to confirm the care manager assigned.

If you have questions regarding when to use the addendum or how to complete the form, please contact our EVV Provider Help Desk at ProviderEVV@alliancehealthplan.org.

Thank you for your partnership in supporting EVV compliance.