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There are Federal changes to Medicaid and new laws are changing the rules for NC Medicaid. Some people with Medicaid will have to follow new rules to keep their coverage. For more information, visit Medicaid is Changing | NC Medicaid.

Effective September 29, 2026, WakeMed, WakeMed Specialists Group, LLC, and Wake Specialty Physicians, LLC have resumed providing certain services to Alliance Health Tailored Plan members. Get full details here.

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Provider Updates

These updates support providers by highlighting new classes, trainings, resources, chats, procedures, and programs. You will also find advice and guidance for providers. Subscribe to updates or See Alliance News

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11/04/2026

Alliance Claims System (ACS) 01.46.00 Build Scheduled for November 5

The next Alliance Claims System (ACS) build is scheduled for Thursday, November 5, 2026.

The system will be unavailable starting at 5:00 p.m. and should be completed by 9:00 p.m. Please make sure you are logged out of the Alliance Claims System (ACS) before 5:00 p.m.

Latest Provider Updates

11/05/2026
Electronic Visit Verification (EVV) Compliance Updates
To support compliance with Electronic Visit Verification (EVV) requirements and Clinical Coverage Policy Standards, Alliance is implementing an EVV Location Addendum to member ISP.  This serves to document additional service delivery locations, if they are not already captured in the client’s...
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11/03/2026
Free Webinar: Assessing and Managing Pain in People with IDD
Join IntellectAbility on Thursday, November 19, for a free webinar called Assessing and Managing Pain in People with IDD. Dr. Craig Escudé and his guest, Nancy Murray, M.S., will join for a discussion on assessing and managing pain in people with IDD. They’ll explore why pain is often...
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11/03/2026
Registration is Now Open for Community Connections 2027
Building on the powerful legacy created by the i2i Integrative Center for Health, this year's statewide gathering brings North Carolina’s entire public mental health, I/DD, and substance use disorder community together in Winston-Salem—from people and families to providers, plans, public...
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