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There are Federal changes to Medicaid and new laws are changing the rules for NC Medicaid. Some people with Medicaid will have to follow new rules to keep their coverage. For more information, visit Medicaid is Changing | NC Medicaid.

Effective September 29, 2026, WakeMed, WakeMed Specialists Group, LLC, and Wake Specialty Physicians, LLC have resumed providing certain services to Alliance Health Tailored Plan members. Get full details here.

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Provider Updates

These updates support providers by highlighting new classes, trainings, resources, chats, procedures, and programs. You will also find advice and guidance for providers. Subscribe to updates or See Alliance News

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10/14/2026

Alliance Claims System (ACS) Scheduled Downtime - Server Maintenance: Sunday, October 18 (6 AM - 12 PM)

The Alliance Claims System (ACS) will be unavailable on Sunday, October 18, starting at 6 AM for server maintenance. The maintenance will be completed by 12 PM.

Latest Provider Updates

10/15/2026
Join the Movement: NC's Statewide TBI Provider Collaborative Kickoff
North Carolina is launching a Statewide Traumatic Brain Injury (TBI) Provider Collaborative—and you’re invited to the kickoff event! As TBI services expand statewide, the need for well‑supported, well‑connected providers is more important than ever. This collaborative will bring together...
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10/14/2026
The Power of Lived Experience: Enhancing Peer Support Practice and Professional Growth
This training introduces peer support services and the role of Certified Peer Support Specialists (CPSS) in behavioral health and healthcare settings. Participants will explore the foundations of peer support, including the power and value of lived experience, the roles and responsibilities of a...
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10/13/2026
New State Policy: H.R.1 Medical Frailty Exclusions
NC Medicaid has posted the draft Medical Frailty Clinical Coverage Policy, Medically Frail Code List, and Provider Attestation Form for public comment and review period. The materials outline the criteria and documentation process that will be used to determine medical frailty exclusions from...
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