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Member and Recipient Services: 800-510-9132 | BH Crisis Line: 877-223-4617

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      800-510-9132 or Relay: 711
      For help with non-emergency issues and questions, call Member and Recipient Services Monday through Saturday from 7 a.m. to 6 p.m. Please leave a message if you call us after these hours with a non-urgent request. We will call you back within 1 business day.
      
      Behavioral Health Crisis Line
      877-223-4617 (24 hours a day, 7 days a week)
      If you are in danger or need immediate medical attention, call 911.
      If you are thinking of hurting yourself or others, or are in emotional or mental pain or distress, call the Behavioral Health Crisis Line at 877-223-4617 at any time, 24 hours a day, 7 days a week. You can speak with someone who will listen and help.
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Skip Navigation

Pick a Site or Login
- - Members sites
- - Providers sites
    - Provider Central
    - Provider Portal
Alliance Resources
- - Staying in Touch – Including Hours of Operation
    - Staying in Touch
    - Member and Recipient Services
      800-510-9132 or Relay: 711
      For help with non-emergency issues and questions, call Member and Recipient Services Monday through Saturday from 7 a.m. to 6 p.m. Please leave a message if you call us after these hours with a non-urgent request. We will call you back within 1 business day.
      
      Behavioral Health Crisis Line
      877-223-4617 (24 hours a day, 7 days a week)
      If you are in danger or need immediate medical attention, call 911.
      If you are thinking of hurting yourself or others, or are in emotional or mental pain or distress, call the Behavioral Health Crisis Line at 877-223-4617 at any time, 24 hours a day, 7 days a week. You can speak with someone who will listen and help.
  - News and Media
    - News and Media
    - See our 2025 Annual Report
  - Our Community Presence
    - Our Community Presence
  - Document Library and Glossary
    - Document Library and Glossary
      - Document Library – Access our full library of public documents for members, recipients, beneficiaries, and providers.
      - Glossary of Terms
  - Governance and Leadership
    - Governance and Leadership
  - Working with Alliance – Including Careers at Alliance
    - Working with Alliance

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If you cannot find the provider you are looking for, please contact Alliance Member and Recipient Services by calling 800-510-9132. We can help you find a provider in our network. Members that have Medicaid through Alliance are able to access any current Alliance Medicaid Network Provider for services.

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These categories are Alliance-defined groupings based on the programs and services offered. If you are not sure the service category of the provider you are looking for, you can check the definitions or leave this blank.

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The Alliance Health Tailored Plan online provider directory is a tool that allows users to search and filter our growing list of network providers. If you are a member or recipient needing help finding a provider or understanding the options available to you, call Member and Recipient Services at 800-510-9132.

Related Q&As

Members / Provider Search /

How do I suggest an edit or report inaccurate information on the provider directory?

If you see any inaccurate information on our provider directory, you may report that from any page in the directory by scrolling to the page bottom and clicking “Report Inaccurate Information.” We appreciate your feedback to help improve our tool.

Report Inaccurate Information | How to Use this Tool | Download Full Directory | Report a Bug

We appreciate your help with reporting updated information.

Providers move, change status and get busy, just like the rest of us. Sometimes you find out before we do. Thank you for sharing this information with us.

You are reporting updated data for:

What can you report?

Here's a list of things you can tell us about:

Address incorrect

Do you know the new address?

Deceased/Retired

Gender incorrect

Left practice location

No longer accepts new patients

No longer accepts this insurance

Phone number incorrect

Do you know the new phone number?

Provider/Group name incorrect

Do you know the new name?

Specialty incorrect

How long does it take to see the changes in the tool?

We review all requests individually, so your change may take some time to show up.

Note: Please do not include any personal info about you on this form. Also, do not use this form to change your PCP. You can change your PCP by:

Logging into your secure website account, or
Calling the number on the back of your ID card.

Last updated 06/16/2026

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To learn more about enrolling for services as part of the Alliance Health Plan, contact Member and Recipient Services at 800-510-9132 (Relay 711).

Behavioral Health Crisis Line

877-223-4617
24 hours a day, 7 days a week

Provider Support

855-759-9700

Confidential Fraud and Abuse

855-727-6721

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To receive a paper copy of a written material, plan participants can call Member and Recipient Services at 800-510-9132 and one will be sent at no charge within 5 business days.
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All provider information and resources are consolidated in this section of the website called Provider Central. It is intended for health care providers and prescribers only.

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Alliance Health Tailored Plan launched on July 1

If you have questions about seeing your providers or accessing services, please call Member and Recipient Services at 800-510-9132 for assistance.

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