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Filing a Grievance

There are a variety of ways to file a grievance with Alliance Health. This page describes them.

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Please send your written complaint to [email protected] or to Alliance’s Quality Management Department at 5200 W. Paramount Parkway, Suite 200, Morrisville, NC 27560. You may use the form on this page to submit your complaint. You can also file a complaint or grievance by telephone by calling the Alliance Access and Information Center 24/7 at (800) 510-9132.

If you prefer to discuss your concern informally before filing a complaint, contact the Alliance Office of Community and Member Engagement by calling Member and Recipient Services at (800) 510-9132.

Learn more about the Office of Community and Member Engagement.

This page was last reviewed for accuracy on 07/06/2021