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Member Services

This page is the gateway to information about the many kinds of services and supports managed by Alliance Health.

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Individuals ages three years and older with Medicaid coverage from one of our counties are eligible to receive mental health, substance use and intellectual/developmental disability (IDD) services.

Available services are based on the NC Division of Mental Health, Developmental Disabilities and Substance Abuse Services and the NC Division of Health Benefits (DHB) service listings for Behavioral Health and Developmental Disabilities Services. Some services are available to all residents, regardless of insurance or Medicaid eligibility.

Providers will work with each individual to determine what types of services to provide. The services must be medically necessary, in the Alliance benefit plan and either on the non-Medicaid-funded or Medicaid plan for the State of North Carolina.

This page was last reviewed for accuracy on 07/06/2021