Individuals ages three years and older with Medicaid coverage from one of our counties are eligible to receive mental health, substance use and intellectual/developmental disability (IDD) services.
Available services are based on the NC Division of Mental Health, Developmental Disabilities and Substance Abuse Services and the NC Division of Health Benefits (DHB) service listings for Behavioral Health and Developmental Disabilities Services. Some services are available to all residents, regardless of insurance or Medicaid eligibility.
Providers will work with each individual to determine what types of services to provide. The services must be medically necessary, in the Alliance benefit plan and either on the non-Medicaid-funded or Medicaid plan for the State of North Carolina.
Crisis Services
There are community alternatives to seeking treatment for a behavioral health crisis at a hospital emergency room. Learn about the options here.
Substance Use Disorder Recovery Services
This page provides information about who can access help managed by Alliance Health for substance use issues, what kinds of help are available, and how to get care.
Intellectual and Developmental Disabilities (I/DD) Services
This page provides information about who can access help managed by Alliance Health for intellectual/developmental disabilities, what kinds of help are available, and how to get care.
Traumatic Brain Injury (TBI)
Alliance is piloting North Carolina's TBI Waiver and may be able to offer help to people who sustain a head injury at on or after their 18th birthday.
Transitions to Community Living
Access to decent, safe, affordable housing and caring supportive services provides critical stability for individuals and families. Alliance is committed to a focus on effective, efficient solutions to increase quality, affordable housing capacity, and options for persons with behavioral health issues.
Services for Specialty Populations
Areas include individuals without Medicaid, care for minors, complex case management program, priority care for pregnant women, and veterans resources.
