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Home / Our Members

Our Members

Welcome to Alliance Health. Our website offers a variety of information and resources to help our health plan members and their families connect with the services and supports that lead to healthier, more satisfying lives.

Alliance Health is the managed care organization for publicly-funded behavioral healthcare for the people of Cumberland, Durham, Johnston, Mecklenburg, Orange and Wake counties in North Carolina. The services that Alliance manages are targeted to people who are covered by Medicaid or are uninsured. They are provided by a large network of private providers that offer services for people who are experiencing:

Mental illness
Substance use disorders
Intellectual/developmental disabilities
Traumatic brain injury

To learn more about enrolling for services as part of the Alliance Health Plan, contact our 24/7 Access and Information Line:

To learn more about enrolling for services as part of the Alliance Health Plan, contact our 24/7 Access and Information Line:

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Member Information

Alliance is the health plan for people with Medicaid and for people who are uninsured or underinsured who live in the Alliance region. This region includes Cumberland, Durham, Johnston, Mecklenburg, Orange and Wake counties. Get information to help you obtain the care that you or your family member needs.

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Member Services

This page is the gateway to information about the many kinds of services and supports managed by Alliance Health.

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Provider Search

Search our current database of health care providers to find options that best suit your needs. Or, call the Access and Information Line at (800) 510-9132 and we'll do this for you.

Alliance Health / About /

What is Alliance Health?

Alliance Health is the managed care organization for publicly-funded behavioral health care services for the people of North Carolina’s Cumberland, Durham, Johnston, Mecklenburg, Orange and Wake counties.

Members / Coverage /

How do I confirm if I’m eligible to receive services through Alliance Health?

To better understand who is eligible to receive services, learn how coverage works. To check your eligibility to receive services, call the Access and Information Line at 1-800-510-9132.

Members / Enrollment /

How do I enroll in the Alliance Health Plan?

You must call the Access and Information Line at 1-800-510-9132 to ask about enrollment. There is currently no method for enrolling or applying online.

Members / Services and Supports /

How soon can I start receiving services or see a provider with Alliance Health?

Call our Access and Information Line at 1-800-510-9132 to learn about services. Our team can help you schedule an appointment with a provider. The Access and Information Center can also help if you find yourself in behavioral health crisis.

This page was last reviewed for accuracy on 10/12/2020

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To learn more about enrolling for services as part of the Alliance Health Plan, contact our 24/7 Access and Information Line at 800-510-9132.