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NC Medicaid has changed the start date for Tailored Plans to October 1, 2023. Until then people will keep getting services the way they do now.

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Behavioral Health Urgent Care

Behavioral health urgent care centers are a community-based option to stabilize individuals experiencing behavioral health crises in a way that reduces unnecessary trips to the emergency room, hospitalizations, and even incarcerations.

Much like the physical health urgent care facilities that are becoming common in our communities, a behavioral health urgent care center provides rapid assessment of an individual’s situation, routine intervention, and referrals for follow-up services.

The goal of behavioral health urgent care centers is to provide a community-based option to stabilize individuals experiencing behavioral health crises in a way that reduces unnecessary trips to the emergency room, hospitalizations, and even incarcerations.

Visitors to the Urgent Care Center have access to psychiatrists, nurses, social workers, and other clinical staff in a safe, respectful environment. In addition to a screening of any behavioral health issues that are present, they receive a medical screening, access to appropriate medications, and referrals to community-based providers and other resources for follow up care. No appointment is necessary.

Behavioral Health Urgent Care Locations

Wake Behavioral Health Urgent Care Center

319 Chapanoke Road. Suite 120, Raleigh

Hours of Operation
Monday-Thursday: 8:00am-7:00pm
Friday: 8:00am-3:00pm
Saturday: 9:00am-Noon
Sunday: Closed
Directions

Durham Behavioral Health Urgent Care Center

2670 Durham-Chapel Hill Boulevard, Durham

Hours of Operation
Monday-Thursday: 8:00am-7:00pm
Friday: 8:00am-3:00pm
Saturday: Closed
Sunday: Closed
Directions

Mecklenburg Behavioral Health Urgent Care Center

Smith Family BHUC
616 Colonnade Drive, Charlotte

Hours of Operation
24 hours a day, 7 days a week
Directions

This page was last reviewed for accuracy on 10/02/2020