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NC Medicaid has changed the start date for Tailored Plans to October 1, 2023. Until then people will keep getting services the way they do now.

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Crisis and Assessment Centers

Alliance Crisis and Assessment Centers provide licensed clinicians to meet with you and help assess your treatment needs, including when you are in crisis.

Worried young woman

Alliance Crisis and Assessment Centers provide licensed clinicians to meet with you and help assess your treatment needs. If immediate services are needed, staff from the center will work with you and Alliance to find an appropriate treatment setting prior to you leaving the center.

There are also facilities in Cumberland, Durham, Orange, and Wake counties that are an alternative to inpatient hospital settings available within the community. They can provide stabilization services to individuals experiencing both mental health and substance use-related crises.

Adults 18 and older may be assessed and if needed admitted for mental health crisis stabilization and detoxification from drugs and/or alcohol in a safe environment at the following in-network Crisis and Assessment Centers.

You should go to a Crisis and Assessment Center if you:

  • Feel you want to hurt others or yourself
  • Are hearing voices or are told you are talking to yourself
  • Are intoxicated and have someone to bring you safely to a Center
  • Are depressed or too sad to take care of yourself or others in your care

You can walk in or call (800) 510-9132.

Locations

Durham Recovery Response
309 Crutchfield Street, Durham
(24 hours a day, 7 days a week)
DirectionsCumberland Recovery Response Center
1724 Roxie Avenue, Fayetteville
(24 hours a day, 7 days a week)
Directions

Behavioral Health Division,
Johnston County Health Department
521 North Brightleaf Boulevard, Smithfield
(Monday-Friday, 8:00am-5:00pm)
Directions

UNC Health Care at WakeBrook
107 Sunnybrook Road, Raleigh
(24 hours a day, 7 days a week)
DirectionsAtrium Psychiatric Emergency Department              501 Billingsley Road, Charlotte
(24 hours a day, 7 days a week)
Directions

Freedom House Recovery Center
104 New Stateside Drive, Chapel Hill
24 hours a day, 7 days a week)
(Directions

 

This page was last reviewed for accuracy on 08/02/2021