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Traumatic Brain Injury (TBI)

Alliance is piloting North Carolina's TBI Waiver and may be able to offer help to people who sustain a head injury at on or after their 18th birthday.

Alliance Health operates a waiver for Traumatic Brain Injury in Durham, Wake, Cumberland and Johnston counties.

In anticipation of the NC TBI Waiver expansion into Orange and Mecklenburg counties, Alliance Health held TBI Waiver listening sessions for our providers to provide an overview of TBI Waiver services along with current provider needs in those counties. Watch a video of one of the sessions.

Alliance may be able to offer help for people who sustained a head injury at on or after their 18th birthday. To learn more about the TBI waiver and to see whether you or someone you care about might be eligible, call the Alliance Access and Information Center 24/7 at 800-510-9132.

View the story of a Fuquay-Varina man helped by the TBI waiver
(courtesy WRAL)

TBI Waiver Overview

TBI Waiver Contact Communication Tool

TopicStakeholderPhone#Email Address
Interest In Applying
for TBI Waiver
Members, recipients
800-510-9132ALL interested members or people inquiring on behalf of a member should be encouraged to contact Alliance Access Line and ask specifically about TBI services.
Member and
recipient concerns
Members, recipients,

Contact member’s care manager or care worker.
Place a grievance using
The first line of follow-up should be with the individual’s care coordinator or care manager.

[email protected].
TBI Waiver Provider

ProvidersN/ATBI waiver communication mailbox [email protected].
*Only to be used by providers interested in becoming a TBI Waiver provider.
Provider ConcernsProvidersPlace a grievance using
[email protected]
TBI Waiver
stakeholder meeting
Interested stakeholdersN/ARequests to be added to the TBI stakeholder mailing list, agenda requests, or general questions: [email protected].
TBI Waiver provider
Current TBI providersN/ARequests to be added to the TBI Waiver provider collaborative mailing list, agenda requests, or general questions: [email protected].
*Please note this meeting is for TBI Waiver providers only.
This page was last reviewed for accuracy on 08/05/2021