Cumberland Recovery Response Center Holds Open House

After a year-long delay due to COVID-19 restrictions, the Cumberland Recovery Response Center held an open house this week.

Formerly known at the Roxie Center, the Cumberland Recovery Response Center provides a range of services for people experiencing mental illness and substance use disorder. The facility underwent renovations beginning in 2019 and opened under the management of RI International in May 2020. It has already provided services to more than 1,400 people.

The center offers behavioral health urgent care and a 10-chair, 23-hour observation unit where individuals are assessed by a psychiatric nurse practitioner or physician’s assistant to determine their needs. State approval is pending for a 16-bed crisis unit.

The center is staffed by mental health and medical professionals as well as  peer support staff who have life experiences with crisis situations. It offers services 24/7 to people 18 and over who are experiencing a crisis. First responders may drop off patients experiencing a mental health or substance abuse crisis directly at the recovery response center instead of a hospital emergency room.

“I want to thank the Cumberland County Board of Commissioners for their ongoing commitment and funding to behavioral health services,” said Alliance Health CEO Rob Robinson. “The funding they provide is critical to provide service individuals who are uninsured or do not have the means to pay.”

Glenn Adams, vice chairman of the Cumberland County Board of Commissioners and a member of Alliance Health Board of Directors, said the center “has been a labor of love and something truly needed for our community. It is about collaboration and all of us working together to make sure we meet the needs of the underserved and those in our community.”

CRRC is one of the facilities operated in the four-county Alliance Health service area that is designed to provide a clinically appropriate, community-based option to help stabilize those in behavioral health crisis without a hospital emergency department or inpatient setting.

RI International is a national leader in developing and providing recovery-oriented behavioral health and substance use disorder crisis services. It has been operating crisis assessment and stabilization services since 1990.

A video of the open house ceremony is available on Cumberland County’s YouTube channel.