NC Medicaid Behavioral Health and Intellectual/Developmental Disabilities Tailored Plans will launch July 1, 2024. Choice period ends on May 15, 2024. Please call to select your PCP. Find PCPs available in our health plan.
For help with non-emergency issues and questions, call Member and Recipient Services Monday through Saturday from 7 a.m. to 6 p.m. Please leave a message if you call us after these hours with a non-urgent request. We will call you back within 1 business day.
If you are in danger or need immediate medical attention, call 911. If you are thinking of hurting yourself or others, or are in emotional or mental pain or distress, call the Behavioral Health Crisis Line at 877-223-4617 at any time, 24 hours a day, 7 days a week. You can speak with someone who will listen and help.
A Public Statement from the Leadership of Alliance Health
We offer these heartfelt sentiments about the events that have evolved across the country over the past few days stemming from the horrific act of violence against an unarmed Black man, George Floyd. The violence that has occurred in the wake of peaceful protests across the country is frightening and hopefully will come to an end soon, and meaningful conversations about race and inequities can begin.
We respectfully acknowledge that as white men our experiences do not allow us to fully identify with what some of our neighbors are dealing with or feeling. What we do know is that everyone deserves to be treated fairly and with kindness and respect, and to be able to live without fear.
As you can imagine, there is a myriad of emotions being experienced by the staff of Alliance Health and the people we serve as members of our health plan. Each is experiencing their own unique set of feelings and we want to assure them that Alliance stands behind each of them. For our staff, we want to do everything we can to ensure that we offer a workplace environment that truly understands and appreciates diversity and cultural competency. Our Alliance staff are of the upmost importance to us and are the greatest strength of this organization. We do know that if our staff are hurting, we are in no position to help others.
Our leadership team is committed to ensuring that we at Alliance do better, and our company is actively researching and identifying additional resources and strategies to increase our understanding and empathy, to expand our perspectives, and to more fully support each other. Moreover, Alliance’s Board has voted unanimously to review and revise the organization’s Code of Ethics to include stricter expectations of itself and our employees and management with regard to matters of racism and racist acts.
We are proud to be part of an organization whose Board and staff are dedicated to helping all who find themselves in need. At Alliance, we stand resolute in our values of diversity and inclusivity and denounce all forms of racism. It is important now, as it has always been, that we fulfill our mission and values and continue to help improve the lives of those who are in the greatest need, and that we strive to do it in the most inclusive and accepting way.
With hope for the future,
Rob Robinson Chief Executive Officer
Gino Pazzaglini Chair, Board of Directors
Recent News
03/21/2024
Alliance partners with WCPSS to boost youth engagement
In response to challenges in youth engagement and well-being created by the Covid-19 pandemic, Alliance Health, Wake County Public School System and Wake County Cooperative Extension are piloting a community-informed, data-driven strategy to help school staff and re-engage youth in...
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03/19/2024
Alliance Health Partners with NourishedRx to Support Members in TCL Program
Alliance Health announced today that it has entered into a strategic partnership with NourishedRx, a digital health and nutrition company based in Stamford, Connecticut, to support eligible members enrolled in North Carolina’s Transitions to Community Living (TCL) program. The new partnership will enable Alliance...
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02/19/2024
1915C HCBS Innovations Waiver Renewal, July 1, 2024
The NC 1915(c) Home and Community Based Services Innovations Waiver’s current 5-year cycle period will expire on June 30, 2024. NC Medicaid’s goal is to renew the waiver with an effective date of July 1, 2024, for continuity of program planning....
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