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Free Virtual Training: Nicotine 101 in 2020

Virtual via Zoom NC

This program looks at the trends in nicotine use and the impact of nicotine on the body in the year 2020. We will explore the use of nicotine in the age of Covid-19 and the growing concern of e-cigarettes use and youth. Participants will receive information on prevention and quitting smoking resources. Led by Susan […]

Free Virtual Health Training: Healthy Eating

Virtual via Zoom NC

Join us for a conversation about how to enjoy the holidays and have healthy eating. Have you ever wanted to know, “What are the three P’s of healthy eating on a budget?” This will be discussed in this training, along with the "eat well plate." Participants will discover how to choose the most healthy foods. […]

Alliance Durham CFAC Meeting

Online (see notes) NC

Local CFAC meetings are open to the general public and will be held virtually until further notice. Registration is required: https://alliancehealthplan.zoom.us/meeting/register/tJYsfu2pqT4uGNFVqnthPr1QiVWiAekkIsUN    

Alliance Wake CFAC Meeting

Healing Transitions 1251 Goode St., Raleigh

Local CFAC meetings are open to the general public and will be held virtually until further notice. Registration is required: https://alliancehealthplan.zoom.us/meeting/register/tJAkcuCppjwuHdYUd1ysZRT4HEYXeJzWzNY8

Free Virtual Health Training: Type 2 Diabetes

Virtual via Zoom NC

Join us for a presentation explaining what type 2 diabetes is, what causes it, and ways to manage the condition with and without medication. Presented by Joyce C. Page, MSPH, MPH, Public Health Education Specialist, Coordinator – Men’s Health Council. Register in advance for this training: https://alliancehealthplan.zoom.us/meeting/register/tJItceuvqz0sHdHPTMRbRRFrabMtdyvXTOe8.

Mental Health First Aid

Online (see notes) NC

Alliance is pleased to offer a virtual Mental Health First Aid training. This training will be two hours of self-paced learning along with four hours of online instruction. There is a fee of $23.95 associated with taking this course. Space is limited to 20 individuals. Click here to register.

Alliance Johnston CFAC Meeting

Online (see notes) NC

Local CFAC meetings are open to the general public and will be held virtually until further notice. Registration is required: https://alliancehealthplan.zoom.us/meeting/register/tJctfumrqTgtHN2V20r5dCxyEuQWI8qOih-q

Alliance Cumberland CFAC Meeting

Online (see notes) NC

Local CFAC meetings are open to the general public and will be held virtually until further notice. Registration is required: https://alliancehealthplan.zoom.us/meeting/register/tJ0scOyrpjwrE9x3eLYcqpxB0H5r6YLuY0K2

Alliance CFAC Meeting

Alliance Health Home Office 5200 Paramount Parkway, Suite 200, Morrisville

Alliance CFAC meetings are open to the general public.

Alliance Wake CFAC Meeting

Healing Transitions 1251 Goode St., Raleigh

Local CFAC meetings are open to the general public and will be held virtually until further notice. Registration is required: https://alliancehealthplan.zoom.us/meeting/register/tJAkcuCppjwuHdYUd1ysZRT4HEYXeJzWzNY8

Access and Information Center
(800) 510-9132
We want to make it easy for you to get the services or information you need. You can call the Alliance Access and Information Center toll-free 24 hours a day.


Provider HelpDesk
(919) 651-8500
Representatives are available 8:30am-5:15pm Monday-Friday to answer provider questions about authorization, billing, claims, enrollment and credentialing, the Alpha Provider Portal or other issues.


Confidential Fraud and Abuse Line
(855) 727-6721
You are encouraged to report matters involving Medicaid fraud and abuse. If you want to report fraud or abuse, you can remain anonymous.


Alliance Offices
(919) 651-8401
Alliance maintains community offices in Durham, Wake, Cumberland and Johnston counties. Addresses and directions to the Alliance offices.

COVID-19 updates from CDC or NC DHHS. Access COVID-19 resources for providers.

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