NC Medicaid Behavioral Health and Intellectual/Developmental Disabilities Tailored Plans will launch July 1, 2024. Choice period ends on May 15, 2024. Please call to select your PCP. Find PCPs available in our health plan.
For help with non-emergency issues and questions, call Member and Recipient Services Monday through Saturday from 7 a.m. to 6 p.m. Please leave a message if you call us after these hours with a non-urgent request. We will call you back within 1 business day.
If you are in danger or need immediate medical attention, call 911. If you are thinking of hurting yourself or others, or are in emotional or mental pain or distress, call the Behavioral Health Crisis Line at 877-223-4617 at any time, 24 hours a day, 7 days a week. You can speak with someone who will listen and help.
QPR stands for Question, Persuade, and Refer. These are the three simple steps anyone can learn to help save a life from suicide. People trained in QPR learn the warning signs of a suicide crisis and how to question, persuade and refer someone to help.
This training is available in-person or virtually.
There are no scheduled training opportunities for QPR – Question, Persuade, and Refer at this time. You can request a training session by contacting the facilitator for this training.
All provider information and resources have been consolidated into a new section of the website called Provider Central. This section is for health care providers and prescribers only.