NC Medicaid Behavioral Health and Intellectual/Developmental Disabilities Tailored Plans will launch July 1, 2024. Choice period ends on May 15, 2024. Please call to select your PCP. Find PCPs available in our health plan.

Effective February 1, 2024, citizens of Harnett County are being served by Alliance Health. Access more information for health plan participants or for providers.

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Member and Recipient Services: 800-510-9132 | BH Crisis Line: 877-223-4617 Español

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Current Members
Tailored Plan
NC Medicaid Direct
Alliance Resources
- LME/MCO Realignment – Welcome Harnett County!
- - Staying in Touch – Including Hours of Operation
    - Staying in Touch
      Hours of Operation – Reach us by phone or locate an office
      Emergency and Disaster Information
      Events Calendar
      LME/MCO Consolidation – Welcome Harnett County!
    - Member and Recipient Services
      800-510-9132 or Relay: 711
      For help with non-emergency issues and questions, call Member and Recipient Services Monday through Saturday from 7 a.m. to 6 p.m. Please leave a message if you call us after these hours with a non-urgent request. We will call you back within 1 business day.
      
      Behavioral Health Crisis Line
      877-223-4617 (24 hours a day, 7 days a week)
      If you are in danger or need immediate medical attention, call 911.
      If you are thinking of hurting yourself or others, or are in emotional or mental pain or distress, call the Behavioral Health Crisis Line at 877-223-4617 at any time, 24 hours a day, 7 days a week. You can speak with someone who will listen and help.
  - News and Media
    - News and Media
      2022 Annual ReportNew
      Alliance News
      InTouch Newsletter
      Re-Think and Re-Tool Podcast
      Alliance Brand Guide
      Request Tailored Plan Print Materials
    - See our 2022 Annual Report
  - Our Community Presence
    - Our Community Presence
      Community Health and Well-Being
      System of Care
      Trainings Available to the Community
  - Document Library and Glossary
    - Document Library and Glossary
      Document Library – Access our full library of public documents for members, recipients, beneficiaries, and providers.
      Glossary of Terms
  - Governance and Leadership
    - Governance and Leadership
      Board of Directors
      Leadership
      Alliance Health Consumer and Family Advisory Committee (CFAC)
  - Working with Alliance – Including Careers at Alliance
    - Working with Alliance
      Careers at Alliance
      Diversity, Equity, and Inclusion
      Requests for Proposals, Information and Quotes
      Community Capacity Grant
Member and Recipient Services:
800-510-9132

Español

Skip Navigation

Search
Current Members
Tailored Plan
NC Medicaid Direct
Alliance Resources
- LME/MCO Realignment – Welcome Harnett County!
- - Staying in Touch – Including Hours of Operation
    - Staying in Touch
      Hours of Operation – Reach us by phone or locate an office
      Emergency and Disaster Information
      Events Calendar
      LME/MCO Consolidation – Welcome Harnett County!
    - Member and Recipient Services
      800-510-9132 or Relay: 711
      For help with non-emergency issues and questions, call Member and Recipient Services Monday through Saturday from 7 a.m. to 6 p.m. Please leave a message if you call us after these hours with a non-urgent request. We will call you back within 1 business day.
      
      Behavioral Health Crisis Line
      877-223-4617 (24 hours a day, 7 days a week)
      If you are in danger or need immediate medical attention, call 911.
      If you are thinking of hurting yourself or others, or are in emotional or mental pain or distress, call the Behavioral Health Crisis Line at 877-223-4617 at any time, 24 hours a day, 7 days a week. You can speak with someone who will listen and help.
  - News and Media
    - News and Media
      2022 Annual ReportNew
      Alliance News
      InTouch Newsletter
      Re-Think and Re-Tool Podcast
      Alliance Brand Guide
      Request Tailored Plan Print Materials
    - See our 2022 Annual Report
  - Our Community Presence
    - Our Community Presence
      Community Health and Well-Being
      System of Care
      Trainings Available to the Community
  - Document Library and Glossary
    - Document Library and Glossary
      Document Library – Access our full library of public documents for members, recipients, beneficiaries, and providers.
      Glossary of Terms
  - Governance and Leadership
    - Governance and Leadership
      Board of Directors
      Leadership
      Alliance Health Consumer and Family Advisory Committee (CFAC)
  - Working with Alliance – Including Careers at Alliance
    - Working with Alliance
      Careers at Alliance
      Diversity, Equity, and Inclusion
      Requests for Proposals, Information and Quotes
      Community Capacity Grant
Member and Recipient Services:
800-510-9132

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Home / About / Trainings

Trainings

Training

Medicaid Essentials

Medicaid Essentials training is for representatives who help guide people interested in learning more about Medicaid expansion, and is available in both English and Spanish. The training includes steps to figure out and confirm if a person is eligible for Medicaid, answers to common questions and available resources.

Cost

Free

Duration

1 hour

View Scheduled Trainings for Medicaid Essentials

Scheduled Trainings

APR

April 30 @ 12:00 pm - 1:00 pm

Medicaid Essentials Training en Español

Virtual Event

MAY

May 2 @ 9:30 am - 10:30 am

Medicaid Essentials (Spanish)

Virtual Event

MAY

May 22 @ 9:00 am - 10:00 am

Medicaid Essentials (English)

If you don't see any upcoming training opportunities for Medicaid Essentials that suit your needs, you can request a different training session below.

Request Training

All Trainings

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To learn more about enrolling for services as part of the Alliance Health Plan, contact Member and Recipient Services at 800-510-9132 (Relay 711).

Behavioral Health Crisis Line

877-223-4617
24 hours a day, 7 days a week

Provider Support

855-759-9700

Confidential Fraud and Abuse

855-727-6721

Members

Who Can Get Help
How To Get Help
Member Handbooks
Your Rights and Responsibilities
Filing a Grievance
Appealing an Alliance Decision
Notice of Privacy Practices

Providers

Provider Central
Billing and Claims
Training and Support
Recruiting Physical Health Care Providers

Resources

Document Library
Questions and Answers
Trainings
COVID-19 Resources

Contact

Reporting Medicaid Fraud and Abuse
Request Information in Writing
Request a Letter of Support
Website Feedback

All provider information and resources have been consolidated into a new section of the website called Provider Central. This section is for health care providers and prescribers only.

Continue to Provider Central

North Carolina has expanded Medicaid

To apply visit ePASS, apply by mail or phone, or call Member and Recipient Services at 800-510-9132 for help. Learn more.

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