NC Medicaid Behavioral Health and Intellectual/Developmental Disabilities Tailored Plans will launch July 1, 2024. Choice period ends on May 15, 2024. Please call to select your PCP. Find PCPs available in our health plan.
For help with non-emergency issues and questions, call Member and Recipient Services Monday through Saturday from 7 a.m. to 6 p.m. Please leave a message if you call us after these hours with a non-urgent request. We will call you back within 1 business day.
If you are in danger or need immediate medical attention, call 911. If you are thinking of hurting yourself or others, or are in emotional or mental pain or distress, call the Behavioral Health Crisis Line at 877-223-4617 at any time, 24 hours a day, 7 days a week. You can speak with someone who will listen and help.
Help is available from Member and Recipient Services. Learn how to reach them here.
There is someone to help you at Member and Recipient Services. Representatives are available Monday through Saturday from 7 a.m. to 6 p.m. Member and Recipient Services can be reached at 800-510-9132 or our Relay number by dialing 711 or toll-free at 800-735-2962 and selecting Option 1.
This page was last reviewed for accuracy on 02/06/2022
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