The Medicaid Ombudsman provides education and advocacy for Medicaid beneficiaries whether they are in NC Medicaid Managed Care or NC Medicaid Direct. The NC Medicaid Ombudsman provides issue resolution for NC Medicaid Managed Care members. The NC Medicaid Ombudsman is a resource you can use when you have been unable to resolve issues with Alliance Health or your PCP.
The NC Medicaid Ombudsman can offer help if you cannot get access to health care, connect you to other resources, and help you understand your rights and responsibilities. You may contact the NC Medicaid Ombudsman at 1-877-201-3750 or visit the Ombudsman website.
