Skip to main content

There are Federal changes to Medicaid and new laws are changing the rules for NC Medicaid. Some people with Medicaid will have to follow new rules to keep their coverage. For more information, visit Medicaid is Changing | NC Medicaid.

Effective July 1, 2026, WakeMed is no longer in Alliance’s network for Tailored Plan services. Services provided by WakeMed after this date may be treated as out-of-network. Get full details here.

Provider Central Search

Use the search function below to search Provider Central

Provider Updates

These updates support providers by highlighting new classes, trainings, resources, chats, procedures, and programs. You will also find advice and guidance for providers. Subscribe to updates or See Alliance News

Left Arrow Icon Back to Provider Updates

08/04/2026

NC Direct Care Worker Wage and Rate Analysis Provider Cost & Wage Survey

NCDHHS and the North Carolina Center on the Workforce for Health has launched the Provider Cost & Wage Survey. The survey will close at 5:00 p.m. EST on August 26, 2026. Provider participation is critical to ensure the analysis captures the full cost of delivering services and reflects the workforce realities and challenges providers face throughout the state. Provider-identifying information will only be submitted to Guidehouse, the vendor for the Direct Care Worker Wage and Rate Analysis and will remain confidential. Visit the  NC Direct Care Worker Wage & Rate Analysis website to download the survey, learn which providers are asked to participate and for additional information. Guidehouse will host an optional orientation webinar about this survey Friday, August 14, 2026, from 2-4 p.m. ET. Register for the webinar. Use these links to ask general questions or to access technical assistance about the survey.

Latest Provider Updates