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There are Federal changes to Medicaid and new laws are changing the rules for NC Medicaid. Some people with Medicaid will have to follow new rules to keep their coverage. For more information, visit Medicaid is Changing | NC Medicaid.

Effective July 1, 2026, WakeMed is no longer in Alliance’s network for Tailored Plan services. Services provided by WakeMed after this date may be treated as out-of-network. Get full details here.

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Provider Updates

These updates support providers by highlighting new classes, trainings, resources, chats, procedures, and programs. You will also find advice and guidance for providers. Subscribe to updates or See Alliance News

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08/06/2026

Alliance Claims System (ACS) 01.44.00 Build Scheduled for August 6

The next Alliance Claims System (ACS) build is scheduled for Thursday, August 6, 2026. The system will be unavailable starting at 5:00 p.m. and should be completed by 9:00 p.m. Please make sure you are logged out of the Alliance Claims System (ACS) before 5:00 p.m.

Latest Provider Updates

08/04/2026
NC Direct Care Worker Wage and Rate Analysis Provider Cost & Wage Survey
NCDHHS and the North Carolina Center on the Workforce for Health has launched the Provider Cost & Wage Survey. The survey will close at 5:00 p.m. EST on August 26, 2026. Provider participation is critical to ensure the analysis captures the full cost of delivering services and reflects the...
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08/04/2026
EVV Providers - Important PCS Rate Increase Information
As recently communicated, there has been a rate increase for Personal Care Services. Specifically, EVV Providers billing 99509 HA and 99509 HB will need to update the rate within our EVV vendor system, HHAeXchange, prior to billing services for DOS beginning August 1, 2026. If this is not...
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08/03/2026
Rate Increases for Personal Care Services (PCS)
The 2026 Appropriations Act (Senate Bill 257, Section 9E.15) appropriated $70.8 million in recurring State funding to raise PCS rates. The legislation does not set a rate or percentage; therefore, the Division of Health Benefits applied a uniform 18% increase to all applicable procedure codes. That...
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