Notice: ACS SFTP Downtime July 19 (7 AM - 12 PM)

Alliance Health offers an e-learning session to support providers with enrollment and claims processes. Claims and Enrollment Overview The e-Learning session is offered by the Claims and Enrollment departments. This session covers essential information from the Claims and Enrollment Guide,...

Effective September 1, 2026, Alliance will begin honoring the separate rates for LPs and LPAs as shown on the NC Medicaid Fee Schedules.  Please refer to the NC DHHS Fee Schedule link under “Other Behavioral Health Services” for detailed rates. Alliance will use the information from DHHS to...

To ensure members receive care in a timely manner, behavioral health providers, PCPs, pediatricians, and specialty providers must follow appointment availability and after-hours access standards. On an annual basis, as required by our contract with NC Medicaid, Department of Health and Human...