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NC Medicaid Behavioral Health and Intellectual/Developmental Disabilities Tailored Plans will launch July 1, 2024. Choice period ends on May 15, 2024. Please call to select your PCP. Find PCPs available in our health plan.

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Provider Updates

These updates support providers by highlighting new classes, trainings, resources, chats, procedures, and programs. You will also find advice and guidance for providers. Subscribe to updates or See Alliance News

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10/19/2023

Updated Person-Centered Plan Template

Effective 11/1/2023, providers are required to use the new Person-Centered Plan guidance issued by NC DHHS. Alliance will require that the new Person-Centered Plan template be implemented as follows:

  • All authorizations and reauthorizations with an effective date on or after 11/01/23.
  • Any new services started on or after 11/01/23, even if prior authorization is not required.
  • Any time there is a need for a new service order on or after 11/01/23 the new PCP template must be used.

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