Skip to main content

There are Federal changes to Medicaid and new laws are changing the rules for NC Medicaid. Some people with Medicaid will have to follow new rules to keep their coverage. For more information, visit Medicaid is Changing | NC Medicaid.

Effective July 1, 2026, WakeMed is no longer in Alliance’s network for Tailored Plan services. Services provided by WakeMed after this date may be treated as out-of-network. Get full details here.

Provider Central Search

Use the search function below to search Provider Central

Provider Updates

These updates support providers by highlighting new classes, trainings, resources, chats, procedures, and programs. You will also find advice and guidance for providers. Subscribe to updates or See Alliance News

Left Arrow Icon Back to Provider Updates

07/28/2026

FREE NADD Skill Building Training & Certification Opportunity

Alliance Health is pleased to offer a professional development and certification opportunity for Direct Support Professionals (DSPs) through a partnership with the National Association for the Dually Diagnosed (NADD).

This free training initiative is designed to enhance DSP knowledge and elevate the quality of support provided to individuals with IDD, TBI, or dual IDD/MH diagnoses. Participants will gain access to the DSP Train‑the‑Trainer Series, which helps build internal training capacity within provider agencies.

Training Overview

  • Training Organization: National Association for the Dually Diagnosed (NADD)
  • Cost: Free
  • Incentive: $330
    • Each participant who completes all session requirements is eligible to receive the incentive.
  • Training Dates: September 01, 2026—September 15, 2026
  • Time Commitment:
    • Three-week program
    • One virtual session each Tuesday
    • 8:00 a.m. – 12:30 p.m.
  • Optional DSP Certification
    • Participants may choose to complete the certification exam if they meet the minimum qualification; certification is granted upon passing.
  • Monthly Educational Webinars
    • Live‑virtual and recorded sessions that organizations may use for future DSP and agency staff training.

Eligibility

Participants must:

  • Be currently employed with an Alliance Health–contracted agency
  • Serve in a DSP role working with members diagnosed with IDD, TBI, and/or dual IDD/MH

Registration Instructions

To register, the manager must email the following required information to dsptraining@alliancehealthplan.org and copy the participant:

  • Participant name:
  • Participant email address:
  • Participant phone number:
  • Place of employment:
  • Office address:
  • Office phone number:
  • Manager’s name:
  • Manager’s email address:
  • Employer Tax ID:
  • DocuSign designee name (Agency staff legally allowed to sign contracts):
  • DocuSign designee email address:

*Incomplete registrations will not be processed.

Important Registration Notes

  • Registration Deadline: Friday, August 14, 2026 (end of day)
  • Providers may register only two staff members per agency as space is limited. Additional slots may become available depending on capacity.
  • Registration is first come, first served for fully completed submissions
  • Incomplete or unverifiable information may result in denial of participation or forfeiture of the incentive
  • Participants must complete all required surveys (pre-training, session, and post-training surveys) to receive a certificate of completion
  • Participants must complete all sessions to be eligible for the incentive payment.
  • EORs and their staff may participate in the training, however, Alliance will not be able to offer incentive payments.

Please monitor your email regularly, as you should receive a confirmation email within 48 hours verifying your registration, and additional information or clarification may be required.

 

Latest Provider Updates