NC Medicaid Behavioral Health and Intellectual/Developmental Disabilities Tailored Plans will launch July 1, 2024. Choice period ends on May 15, 2024. Please call to select your PCP. Find PCPs available in our health plan.
Important reminder: UM JIVA provider portal transition deadline approaching Access more information here.
For help with non-emergency issues and questions, call Member and Recipient Services Monday through Saturday from 7 a.m. to 6 p.m. Please leave a message if you call us after these hours with a non-urgent request. We will call you back within 1 business day.
If you are in danger or need immediate medical attention, call 911. If you are thinking of hurting yourself or others, or are in emotional or mental pain or distress, call the Behavioral Health Crisis Line at 877-223-4617 at any time, 24 hours a day, 7 days a week. You can speak with someone who will listen and help.
This page highlights housing, medical and pharmaceutical, and other program resources.
Housing Resources
Access to decent, safe, affordable housing and caring supportive services provides critical stability for individuals and families – it is foundational to recovery and improving quality of life.
Independent Living Initiative (ILI)
This program is a short-term and one-time assistance program for adult consumers and children receiving enhanced benefits services through Alliance Health.
Landlord Resources
Alliance partners with landlords and property managers to ensure that sufficient housing is available in our communities. Our Landlord Leasing Incentive Program offers support to landlords that work with us.
Pharmacy Resources
Here you'll find a variety of useful tools and resources to inform you of the appropriate use of medications in the treatment of the individuals you serve.
Co-Occurring MH-SUD Diagnoses Screening Program
These screening instruments support providers in the early identification and diagnosis of individuals experiencing co-occurring mental health and substance use disorders.
This page was last reviewed for accuracy on 08/08/2021
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All provider information and resources have been consolidated into a new section of the website called Provider Central. This section is for health care providers and prescribers only.