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NC Medicaid will delay Tailored Plan launch beyond October 2023. A new launch date has not been announced.

Member and Recipient Services: 800-510-9132 | BH Crisis Line: 877-223-4617

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    - Member and Recipient Services
      800-510-9132 or Relay: 711
      For help with non-emergency issues and questions, call Member and Recipient Services Monday through Saturday from 7 a.m. to 6 p.m. Please leave a message if you call us after these hours with a non-urgent request. We will call you back within 1 business day.
      
      Behavioral Health Crisis Line
      877-223-4617 (24 hours a day, 7 days a week)
      If you are in danger or need immediate medical attention, call 911.
      If you are thinking of hurting yourself or others, or are in emotional or mental pain or distress, call the Behavioral Health Crisis Line at 877-223-4617 at any time, 24 hours a day, 7 days a week. You can speak with someone who will listen and help.
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Our Sites
Alliance Resources
- - Staying in Touch – Including Hours of Operation
    - Staying in Touch
    - Member and Recipient Services
      800-510-9132 or Relay: 711
      For help with non-emergency issues and questions, call Member and Recipient Services Monday through Saturday from 7 a.m. to 6 p.m. Please leave a message if you call us after these hours with a non-urgent request. We will call you back within 1 business day.
      
      Behavioral Health Crisis Line
      877-223-4617 (24 hours a day, 7 days a week)
      If you are in danger or need immediate medical attention, call 911.
      If you are thinking of hurting yourself or others, or are in emotional or mental pain or distress, call the Behavioral Health Crisis Line at 877-223-4617 at any time, 24 hours a day, 7 days a week. You can speak with someone who will listen and help.
  - News and Media
    - News and Media
    - See our 2022 Annual Report
  - Our Community Presence
    - Our Community Presence
  - Document Library and Glossary
    - Document Library and Glossary
      - Document Library – Access our full library of public documents for members, recipients, beneficiaries, and providers.
      - Glossary of Terms
  - Governance and Leadership
    - Governance and Leadership
  - Working with Alliance – Including Careers at Alliance
    - Working with Alliance

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Home / Tailored Plan Provider Directory / About the TP Provider Directory

About the TP Provider Directory

On this page you can submit feedback about the Alliance Provider Directory.

Members / Provider Search /

How can I search your provider directory?

All searches begin with a location. To start, please enter a city, county, or zip code and select the most appropriate option from the dropdown. All results will be displayed based on their distance from this location.

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We are actively building a guide to help users find the information they are looking for using this tool. Please tell us the sort of thing you’d like to know how to find in our provider directory and we’ll consider including it in the guide.

This page was last reviewed for accuracy on 02/17/2023

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To learn more about enrolling for services as part of the Alliance Health Plan, contact Member and Recipient Services at 800-510-9132 (Relay 711).