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Alliance members impacted by the launch of the Child and Families Specialty Plan (CFSP) are invited to get more information by contacting Healthy Blue Care Together (HBCT) at 844-594-5072 or [email protected], or by contacting the NC Medicaid Ombudsman at 1-877-201-3750.

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Alliance Member Portal Help

This page contains instructions and resources to help you make better use of the Alliance Member Portal.

Logging in to My Member Portal

My Personal Info and Contacts

My Care Plan and Activities

My Provider Information

My Insurance Plan and Claims

Grievances

Appeals

My Lab Data and Medications

  • Logging in to My Member Portal
  • My Personal Info and Contacts
  • My Care Plan and Activities
  • My Provider Information
  • My Insurance Plan and Claims
  • Grievances
  • Appeals
  • My Lab Data and Medications