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Provider Updates
These updates support providers by highlighting new classes, trainings, resources, chats, procedures, and programs. You will also find advice and guidance for providers. Subscribe to updates or See Alliance News
04/10/2024
UM Jiva Provider Portal Transition Resources and Points of Contact
Access Jiva service agreement and instruction forms here or use the website search to search Jiva Provider Portal.
Questions regarding the Jiva service agreement forms? Contact your assigned Network Relations Specialist.
Questions about Knowledge Point, Alliance’s Provider Training Platform (logging in/accessing/registering for trainings)? Access a quick reference guide or email [email protected].
Questions about Okta single sign on or the Jiva Provider Portal? Email [email protected] or call 855-759-9700.
Questions about specific authorizations? Email [email protected].
Questions about claims and claim denials? Reach out to your Claims Specialist or email [email protected].
