Use the search function below to search Provider Central
Provider Updates
These updates support providers by highlighting new classes, trainings, resources, chats, procedures, and programs. You will also find advice and guidance for providers. Subscribe to updates or See Alliance News
12/01/2023
Alliance is updating its behavioral health rates to reflect the recent increases published by DHHS in accordance with the below announcement.
https://medicaid.ncdhhs.gov/blog/2023/11/15/nc-medicaid-behavioral-health-services-rate-increases
Medicaid Direct Services
Rates will be posted by December 1, 2023, for the following services with increases becoming effective as of January 1, 2024.
Including:
TBI 1915(c) Waiver Services
Rates will be posted by December 1, 2023, for January 1, 2024, rates.
Innovations Rates
Rates will be posted by December 1, 2023, for retroactive July 1, 2023, rates.
1915(b)(3) and 1915i Services
Updates to the fee schedule will be posted as the conversion from 1915(b)(3) to 1915i is complete. Alliance will adhere to rate increases published by DHHS.
Innovations Waiver Services
Innovations rates have increased retroactively to July 1, 2023. Alliance is taking the necessary steps to implement these increases and to reprocess any affected claims. The new rates will be in our claims system (ACS) as of December 1, 2023. Further communication will be forthcoming concerning the reprocessing of claims.
Providers are encouraged to bill the higher rates for dates of service beginning December 1 so as to minimize the claims that need to be reprocessed.
Outpatient Services
Outpatient behavioral health, including psychotherapy, crisis psychotherapy, family/group therapy, diagnostic evaluations, developmental/psychological testing, and various evaluation and management E&M office visits/consultations performed by psychiatrist or psychiatric nurse practitioner.
Inpatient behavioral health services
Alliance will communicate directly with impacted providers upon review of released rates by DHHS.
Rate Floor Guidance
Rate floors are the department-established minimum rate at which PHPs and LME/MCOs are required contractually to reimburse Medicaid providers (“no less than 100 percent of the applicable rate”), unless the PHPs and LME/MCOs and the provider mutually agree to an alternative reimbursement agreement.
Please refer to the “Billing and Reimbursement” article of your provider network contract for the following language: “Alliance will pay the provider the lesser of the provider’s current usual and customary charges or Alliance’s established rate for services.”