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NC Medicaid Behavioral Health and Intellectual/Developmental Disabilities Tailored Plans will launch July 1, 2024. Choice period ends on May 15, 2024. Please call to select your PCP. Find PCPs available in our health plan.

Effective February 1, 2024, citizens of Harnett County are being served by Alliance Health. Access more information for health plan participants or for providers.

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Provider Support: 855-759-9700
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Provider Updates

These updates support providers by highlighting new classes, trainings, resources, chats, procedures, and programs. You will also find advice and guidance for providers. Subscribe to updates or See Alliance News

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05/23/2022

Navigating to the Provider Portal

Navigational links on the Alliance website to Alliance Claim System (ACS) and Provider Hub Login have been replaced with a single link to the new Provider Portal. The portal provides an easier, faster and more secure way to log in to the Alliance Claims System and to other provider applications that are supported by Alliance Health. Learn more about the portal.

Latest Provider Updates

04/25/2024
Alliance Rates for Medicaid BH Services
Taxonomy Verification In preparation for Medicaid Direct and the Tailored Plan launch on July 1, 2024, Alliance will reimburse services provided according to the taxonomy billed for Medicaid and State services. Under the Tailored Plan, Alliance will only be able to maintain separate rates for...
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04/24/2024
Jiva Provider Portal
Beginning May 1, 2024, due to the implementation of the Jiva Provider Portal, Alliance Health will accept behavioral health retrospective requests for services that will be reviewed for medical necessity for dates of service 5/1/2024 through 6/30/2024. Effective October 1, 2024 all prior...
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04/23/2024
Inicio y mantenimiento de un grupo de aprendizaje de habilidades de tratamiento breve con terapia dialéctica conductual (TDC)
La terapia dialéctica conductual (TDC) es un tratamiento de un año de duración con base empírica utilizado para el trastorno límite de la personalidad (TLP) con cuatro componentes requeridos. Específicamente, el modelo completo (estándar) de TDC debe proporcionar: (1) TDC individual semanal,...
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Alliance Provider Support is available to answer provider questions about authorization, billing, claims, enrollment, ACS, or other issues.

Call 855-759-9700 Monday-Saturday from 7:00am-6:00pm.