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NC Medicaid Behavioral Health and Intellectual/Developmental Disabilities Tailored Plans will launch July 1, 2024. Choice period ends on May 15, 2024. Please call to select your PCP. Find PCPs available in our health plan.

Alliance Health
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Provider Updates

These updates support providers by highlighting new classes, trainings, resources, chats, procedures, and programs. You will also find advice and guidance for providers. Subscribe to updates or See Alliance News

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01/23/2024

All Provider Meeting Scheduled

The All Provider Meeting will be held virtually on January 24, 2024 from 1–3 pm. Attendees must register using this link: https://events.teams.microsoft.com/event/dc5e824e-af86-4389-81bd-56fb35b101dc@5227920c-c9c9-4d1b-875e-c6ac70e80f71.

Latest Provider Updates

05/14/2024
UM Jiva Provider Portal User Guides
The UM Jiva Provider Portal User Guides have now been posted. On this page, you can find both the behavioral health inpatient and outpatient guides as well as additional instructions, contact email addresses, and video trainings related to the UM Jiva Provider Portal.
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05/10/2024
Training Opportunity: CE Short Course in Tobacco Treatment
The Duke-UNC Tobacco Treatment Specialist Training Program is offering skills-based and clinically relevant CE courses for physicians, nurses, nurse practitioners, physician assistants, pharmacists, and other medical professionals in a unique blended format of self-paced online video modules and...
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05/09/2024
Terminated (Retired) Clinical Coverage Policies
NCDHHS has terminated (retired) the following CCPs: Genetic Testing 1S-4, Genetic Testing for Susceptibility to Breast and Ovarian Cancer (BRCA) 1S-5, and Gene Expression Profiling for Breast Cancer 1S-7. They will be replaced with alternate CCPs in the foreseeable future.
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Alliance Provider Support is available to answer provider questions about authorization, billing, claims, enrollment, ACS, or other issues.

Call 855-759-9700 Monday-Saturday from 7:00am-6:00pm.