Clinician

NC Medicaid Behavioral Health and Intellectual/Developmental Disabilities Tailored Plans will launch July 1, 2024. Choice period ends on May 15, 2024. Please call to select your PCP. Find PCPs available in our health plan.

Member and Recipient Services: 800-510-9132 | BH Crisis Line: 877-223-4617

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- - Staying in Touch – Including Hours of Operation
    - Staying in Touch
    - Member and Recipient Services
      800-510-9132 or Relay: 711
      For help with non-emergency issues and questions, call Member and Recipient Services Monday through Saturday from 7 a.m. to 6 p.m. Please leave a message if you call us after these hours with a non-urgent request. We will call you back within 1 business day.
      
      Behavioral Health Crisis Line
      877-223-4617 (24 hours a day, 7 days a week)
      If you are in danger or need immediate medical attention, call 911.
      If you are thinking of hurting yourself or others, or are in emotional or mental pain or distress, call the Behavioral Health Crisis Line at 877-223-4617 at any time, 24 hours a day, 7 days a week. You can speak with someone who will listen and help.
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      - Document Library – Access our full library of public documents for members, recipients, beneficiaries, and providers.
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Noel DESANTOS Ibanez

Psychiatry & Neurology: Addiction Medicine / Psychiatry & Neurology: Addiction Psychiatry / Psychiatry & Neurology: Child & Adolescent Psychiatry / Psychiatry & Neurology: Forensic Psychiatry / Psychiatry & Neurology: Geriatric Psychiatry / Psychiatry & Neurology: Neurodevelopmental Disabilities / Psychiatry & Neurology: Psychiatry / Psychiatry & Neurology: Psychosomatic Medicine / Psychiatry & Neurology: Sleep Medicine (NPI: 1639407448)

Primary Care Provider (PCP)	No
Health Plans Accepted	NC Medicaid Direct, Tailored Plan
Gender	Male
Languages or Translation Services	Arabic, Cambodian, Chinese, English, French, French Creole, German, Greek, Hindi, Hmong, Italian, Japanese, Korean, Laotian, Other, Persian, Portuguese, Russian, Spanish, Thai, Vietnamese

Locations

Site Name	Address	County	Phone
Atrium Health Addiction Services Charlotte	447 Billingsley Rd Cottage A CHARLOTTE, NC 28211	Mecklenburg	704-444-2400
Atrium Health Stanly	301 Yadkin ST Albemarle, NC 28001	Out of State	704-984-4000
ATRIUM HEALTH BEHAVIORAL HEALTH PSYCHIATRY & COUNS	5427 NC HIGHWAY 49 S STE 105 HARRISBURG, NC 28075	Out of State	704-454-7268

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This information was last updated on 05/10/2024

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To learn more about enrolling for services as part of the Alliance Health Plan, contact Member and Recipient Services at 800-510-9132 (Relay 711).

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Member and Recipient Services

Behavioral Health Crisis Line

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Noel DESANTOS Ibanez

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