Clinician

NC Medicaid Behavioral Health and Intellectual/Developmental Disabilities Tailored Plans will launch July 1, 2024. Choice period ends on May 15, 2024. Please call to select your PCP. Find PCPs available in our health plan.

Member and Recipient Services: 800-510-9132 | BH Crisis Line: 877-223-4617

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      800-510-9132 or Relay: 711
      For help with non-emergency issues and questions, call Member and Recipient Services Monday through Saturday from 7 a.m. to 6 p.m. Please leave a message if you call us after these hours with a non-urgent request. We will call you back within 1 business day.
      
      Behavioral Health Crisis Line
      877-223-4617 (24 hours a day, 7 days a week)
      If you are in danger or need immediate medical attention, call 911.
      If you are thinking of hurting yourself or others, or are in emotional or mental pain or distress, call the Behavioral Health Crisis Line at 877-223-4617 at any time, 24 hours a day, 7 days a week. You can speak with someone who will listen and help.
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ALEXA ROE RIVERA

Nurse Practitioner: Family (NPI: 1366157992)

Primary Care Provider (PCP)	Yes
Health Plans Accepted	Tailored Plan
Gender	Female
Languages or Translation Services	English, Portuguese, Spanish

Locations

Site Name	Address	County	Phone
POLYCLINIC MEDICAL CENTER INC	9705 NORTHEAST PKWY STE 400 MATTHEWS, NC 28105	Mecklenburg	704-844-8971

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This information was last updated on 05/13/2024

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To learn more about enrolling for services as part of the Alliance Health Plan, contact Member and Recipient Services at 800-510-9132 (Relay 711).

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Member and Recipient Services

Behavioral Health Crisis Line

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