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There are Federal changes to Medicaid and new laws are changing the rules for NC Medicaid. Some people with Medicaid will have to follow new rules to keep their coverage. For more information, visit Medicaid is Changing | NC Medicaid.

Effective September 29, 2026, WakeMed, WakeMed Specialists Group, LLC, and Wake Specialty Physicians, LLC have resumed providing certain services to Alliance Health Tailored Plan members. Get full details here.

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Community Trainings

Training

Medicaid Essentials

Medicaid Essentials training is for representatives who help guide people interested in learning more about Medicaid expansion, and is available in both English and Spanish. The training includes steps to figure out and confirm if a person is eligible for Medicaid, answers to common questions and available resources.

Cost

Free

Duration

1 hour

There are no scheduled training opportunities for Medicaid Essentials at this time. You can request a training session by contacting the facilitator for this training.

Request Training

To learn more about enrolling for services as part of the Alliance Health Plan, contact Member and Recipient Services at 800-510-9132 (Relay 711).
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Behavioral Health Crisis Line

877-223-4617
24 hours a day, 7 days a week

Provider Support

855-759-9700

Confidential Fraud and Abuse

855-727-6721