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NC Medicaid Behavioral Health and Intellectual/Developmental Disabilities Tailored Plans will launch July 1, 2024. Choice period ends on May 15, 2024. Please call to select your PCP. Find PCPs available in our health plan.

Important reminder: UM JIVA provider portal transition deadline approaching Access more information here.

Provider Central Search

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Provider Training (Coming)

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The following trainings will eventually be housed in a Learning Management System (LMS) that will be accessible in the Provider Portal. Individual trainings are still in development.

EPSDT
Overview/Background of EPSDT
EPSDT Criteria and Features
Requesting covered and non-covered EPSDT
The American Academy of Pediatrics Recommendations for Preventative Pediatric Care

BH I/DD Tailored Plan prevention and population health management programs
Diabetes Prevention
Pregnancy Intendedness
Healthy Weight
Opioid Misuse Prevention and Treatment Program
Tobacco Cessation

Into the Mouth of Babes (IMB)
General training overview
How to Access IMB Toolkit

Infectious Disease Control
Overview of the resources available through the Statewide Program for Infection Control and Epidemiology (SPICE) including links to the available videos specifically related to donning and removing personal protective equipment and handwashing
Infection control procedures for home health and hospice care with a focus on prevention and control
The Center for Disease Control Guide to Infection Prevention for Outpatient Settings
Basic Infection Prevention in Long Term Care Facilities

Working with Alliance
Claims Submission Information
Benefit Plan
Accessing clinical guidelines
Cultural Competency Pan
Medical Necessity Criteria
Submitting authorization requests

Housing Resources
Better at Home training series
Navigating the housing system
Federal voucher programs
Eviction prevention
Continuum of care

 

This page was last reviewed for accuracy on 01/15/2023