NC Innovations Service Requests
All NC Innovations beneficiaries have a Care Coordinator who works for Alliance. The Care Coordinator submits requests for authorization of services to the Utilization Management Department. More information about NC Innovations services is available on the NC Division of Medical Assistance website as well as on the Alliance Innovations webpage.
Annually an Individual Support Plan (ISP) is developed by the individual/legally-responsible person and their planning team and is submitted by the Care Coordinator to be effective the first day of the month following the beneficiary’s birth month and must be submitted with the following forms:
- Level of Care (LOC)
- Risk Supports Needs Assessment
- NC-SNAP/Supports Intensity Scale (SIS)
- Individual Budget
- Signature page
Note that some services or interventions require additional forms, such as a behavioral plan or additional assessments, to be submitted with the ISP.
Requests to add, increase or reduce services can be submitted as a plan revision any time throughout the year that the beneficiary’s needs change and must include the following forms:
- Update to ISP
- Signature page
- Individual Budget
Note that updated assessments, along with other additional forms, may be required based on the services requested.
Change in provider(s) can be made anytime throughout the plan year for services that are authorized and the following forms must be submitted:
- Alliance NC Innovations Provider Change request form signed by beneficiary/legally-responsible person
- Updated Individual Budget
Additional Services available through Alliance Health for Innovation Wavier Recipients (Members must meet Medical Necessity):
- Enhanced Community Living and Supports
- Enhanced Respite
- Enhanced Day Supports
- Enhanced Residential Supports
- Enhanced Residential Supports Update 1.1
- Enhanced ICF Services
Innovations Criteria and Waiver
- Clinical Coverage Policy 8P North Carolina Innovations
- Medicaid Home and Community-Based Services (HCBS) waiver program
ICF-I/ID Requests for Authorizations
For initial requests, the following information is required and is submitted through the Alpha portal:
- Level of Care signed by a medical doctor
- Medical evaluation form
- Psychological assessment
Requests for 180-day reauthorization require the following forms to be submitted through the Alpha Portal:
- Level of Care signed by medical doctor
- Medical Evaluation form
- Service Authorization Request (SAR) completed in the Alpha Provider Portal
Effective October 1, 2017 the additional authorization submission requirement will be to include the member’s Individual Program Plan (IPP) in addition to the LOC Form to the Service Authorization Request. Alliance Utilization Management will review the IPP in addition to the Utilization Review Committee’s LOC recertification that the member continues to meet the ICF/IDD criteria to determine medical necessity for continued stay for authorization up to the 180 day benefit.
Access the DMA policy for ICF-I/ID.
IDD Non-Innovations Clinical Coverage Policies/Service Definitions
IPRS and B3 services are requested by the provider. The benefit plan for IPRS and B3 services is available online here. Please review the benefit plan prior to requesting services for availability by county, required documents and service limitations.
Service and Code | Medicaid | State |
---|---|---|
ADVP (YP620) | N/A | State Funded MH/DD/SA Service Definitions |
Clinical Assessment (90791, 90792) | N/A | Clinical Coverage Policy 8C |
Community Guide-B3 (T2041 U4) | B3 Service Definition | N/A |
Community Respite (YP730) | N/A | State Funded MH/DD/SA Service Definitions |
Community Transition (One Time Transitional Costs) T2038 U4 | B3 Service Definition | N/A |
Comprehensive Screening and Community Connection (YA377) | N/A | Alternative Service Definition |
Day Activity (YP660) | N/A | State Funded MH/DD/SA Service Definitions |
Developmental Day-Child Only (YP610) | N/A | State Funded MH/DD/SA Service Definitions |
Developmental Therapy Paraprofessional (H2014 HM) | N/A | State Funded Developmental Therapy Service |
Developmental Therapy Professional (H2014) | N/A | State Funded Developmental Therapy Service |
Facility Based Crisis Services (S9484) | N/A | Adult: 2017 State Funded Enhanced MH/SA Services Child: State Funded Facility Based Crisis |
Group Living (Low YP760, Moderate YP770) | N/A | State Funded MH/DD/SA Service Definitions |
Hourly Respite (YP010, YP213) | N/A | State Funded MH/DD/SA Service Definitions |
ICF-IDD (RC100) | Clinical Coverage Policy 8E | N/A |
ICF-IDD Therapeutic Leave (0183) | Clinical Coverage Policy 8E | N/A |
Mobile Crisis Management (H2011) | N/A | State-Funded Enhanced MH/DD/SA Service Definitions |
Personal Assistance (YP020) | N/A | State Funded MH/DD/SA Service Definitions |
Psychological Testing (96130, 96131, 96136, 96137, 96146) | N/A | Clinical Coverage Policy 8C |
Respite B3 (Individual-H0045 U4, Group-H0045 HQ U4) | B3 Service Definition | N/A |
Short Term Residential Stabilization (T2016 TFU5) | In Lieu of Service | N/A |
Supervised Living 1-6 (YM811-YM816) | N/A | State Funded MH/DD/SA Service Definitions |
Supervised Living Low (YP710) | N/A | State Funded MH/DD/SA Service Definitions |
Supported Employment Group (Medicaid – H2023 HQ U4, State – YP640) | B3 Service Definition | State Funded MH/DD/SA Service Definitions |
Supported Employment Individual (B3 Medicaid H2023 U4, H2026 U4; State YA390) | B3 Service Definition | State Funded MH/DD/SA Service Definitions |
Supported Employment Long Term Follow Up-Long Term Vocational (YA389) | N/A | State Funded MH/DD/SA Service Definitions |
Case Support (COVID) | State Funded Alternative Service Definition |