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NC Medicaid Behavioral Health and Intellectual/Developmental Disabilities Tailored Plans will launch July 1, 2024. Choice period ends on May 15, 2024. Please call to select your PCP. Find PCPs available in our health plan.

Effective February 1, 2024, citizens of Harnett County are being served by Alliance Health. Access more information for health plan participants or for providers.

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05/19/2023

Claims Update - TCM Place of Service

The ACS Provider Portal has now been updated to include Place of Service code 10 – Telehealth at Home and Place of Service code 02 – Telehealth NOT at Home as valid place of service options for Tailored Care Management services (T1017:HT).

These POS codes should only be billed when services have been provided as outlined in the below definitions:

POS Code 02 – Telehealth NOT at Home – The location where health services and health-related services are provided or received, through HIPAA compliant two-way audio-visual telecommunication technology. Patient is NOT located in their home when receiving health services or health-related services through telecommunication technology.

POS Code 10 – Telehealth at Home – The location where health services and health-related services are provided or received, through HIPAA compliant two-way audio-visual telecommunication technology. Patient is located in their home (which is a location other than a hospital or other facility where the patient receives care in a private residence) when receiving health services or health-related services through telecommunication technology.

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