CME Lunch and Learn Training Series

Alliance Health along with Southern Regional AHEC is offering a free lunch and learn session on January 28 from 12:00pm – 1:00pm. The training, Improving Outcomes in Psychotic Disorders: Clozapine, LAIAs, VMAT2 Inhibitors for TD, is intended for psychiatrists, nurse practitioners, physician assistants, and other physicians who prescribe anti-psychotic medication.  Others who are interested are also welcome to attend.​

This is the first of six sessions that will be available every 4th Thursday through June 24. Register here.

Credentialing Process Update Training

There will be a credentialing process update training on January, 20, 2021, 10-11 am.

Providers will get follow-up information and feedback on the implementation of the new credentialing process. You must register in advance for this virtual meeting. After registering, you will receive a confirmation email containing information about joining the meeting. Register in advance for this meeting:

Please contact Sonya Columbus at [email protected] with any questions about this meeting.

Update on ILI Program and Available Funds

During the pandemic, Alliance Health has experienced an increase in the number of applications requesting assistance for individuals who are precariously housed, homeless, or at-risk of becoming homeless. While we have increased the amount of available ILI funding for the remainder of the year, we are having to make adjustments to our level of assistance to ensure there are sufficient funds for the remaining fiscal year and to help those in greatest need. Please review this memo for complete details.

If you have additional questions, please contact the ILI Coordinator for your county:

Cumberland: Zuriah Harris, [email protected]
Durham/Wake: Renate Bender, [email protected]
Johnston: Manuel Hyman, [email protected]

Reminder of CPT Code Update

​This is a reminder that effective December 31, 2020, the American Medical Association (AMA) has deleted the CPT Code 99201. For a complete listing of deleted, added or description changes please refer to NC Medicaid: CPT Code Update 2021 ( and​​. The CPT code has been end-dated in the Alliance billing system effective 12/31/20 and will no longer be part of the Alliance benefit plan.

Temporary Rate Enhancement for Psychiatric, Outpatient and ABA Providers

Due to the COVID outbreak, Alliance Health is committed to providing financial support for our Providers. Alliance has made the decision to assign temporary COVID rates increase of 25% effective for dates of service Jan 1, 2021 thru March 31, 2021 for the codes listed below:

Medicaid and State Funded Medicaid Only
90837 97153
90837 CR 97153 CR
90837 GT 97153 GT CR
Please note that this ONLY applies to standard fee schedule and not to any unusual modifiers
90837 GT CR
99213 GT
99213 GT CR
99214 GT
99214 GT CR

Independent Living Initiative Training

Alliance will host a virtual Independent Living Initiative Housing Training on Wednesday, January 20 from 10:30 am – noon.

We will cover the criteria and eligibility requirements of the Independent Living Initiative housing funds.  This training is for Providers whose consumers may need financial assistance to prevent homelessness.  Participants will be guided through the online application process.  At the end of the training, Providers will be able to apply for ILI Housing assistance on behalf of their clients.  This training is also useful for those who are already registered in the database but would like a refresher course. To register for the training email Zuriah Harris at [email protected].

Housing Trainings

In 2020, DHHS along with NCHFA and Technical Assistance Collaborative (TAC) embarked on implementing quick, interactive, scenario-based trainings as well as webinars on fair housing and other permanent supportive housing strategies as an opportunity to enhance LME-MCO and human service provider staff housing knowledge. We are kicking off 2021 with a two part  web-based training titled, “Section 8 Made Simple“.  The webinars will aim to help attendees gain a better understanding on how the Section 8 Housing Choice Voucher (HCV) Program is administered by local Public Housing Authorities.

During the webinars, practitioners will develop a more thorough understanding of the HCV eligibility, application, screening/denials, and waiting list processes. Additionally, practitioners will be offered an overview of how to use a reasonable accommodation request to support a HCV applicant throughout this process.

The training will be offered through two 90 minute webinar sessions that will combine a specialized presentation followed by a question/answer session.

Participants are expected to attend both sessions.

After registering, you will receive a confirmation email containing information about joining the webinar.​

When: Jan 20, 2021 12:00 – 1:30 PM Eastern Time (US and Canada)

Topic: Section 8 Made Simple for Practitioners, Understanding Your PHA’s Housing Choice Voucher Program – Part 1

Register in advance for Part 1 of this webinar below :–nAwDSnGMsZO4oQ8i9w

When: Jan 27, 2021 10:00-11:30 AM PM Eastern Time (US and Canada)

Topic: Section 8 Made Simple for Practitioners, Understanding Your PHA’s Housing Choice Voucher Program – Part 2

Register in advance for Part 2 of this webinar below :



Assistance Needed from Innovation Waiver Providers

In an effort to assure continuity of quality monitoring during the pandemic, please be sure to provide Service Consultants with requested documentation and progress summary updates to communicate member progress. Service Consultants will make requests to providers with advance notice by email or phone.

Inclusive Housing Model may Help Members with IDD and Families.

HOPE, Housing Options for People with Exceptionalities, is a nonprofit organization created by three families in the Triangle area of North Carolina who recognized the critical need for inclusive housing for their adult sons and daughters. Nationwide, almost one million caregivers are over the age of 60. Aging parents are ill-equipped to meet the ongoing needs of their adult children living with IDD. HOPE’s vision is to create an inclusive community where all individuals, including those with developmental disabilities, can live meaningful and purposeful lives. The vision for this community grew from the belief that everyone should have the choice to live in a community where differences are valued.

To learn more about HOPE, visit

Housing Practice Guidance During COVID-19

NCDHHS has released revised Housing Practice Guidance During COVID-19 Crisis documentation which includes information on Alternative Housing Inspections, home visit guidance, and tenant engagement supplemental document.  Additionally, the habitability checklist is attached for the completion of appropriate virtual home inspections.