The Access and Information Center (Access) uses the ACS Slot Scheduler to make referrals. Providers indicate their availability through the ACS Provider Portal. Providers are asked to follow a specific format when utilizing the slot scheduler. Doing so will help ensure appropriate referrals from Alliance. Additional information is available on the Alliance website. Providers can also contact the Access and Information Center at (800) 510-9132 with any questions or for further information.
Listed below is a screenshot of the general information required for all appointments regardless of type, as well as additional examples of different appointment types (i.e. Walk-In, Open Access and Scheduled). Access can schedule any appointment type in advance or on the same day. Our policy is to call if an appointment is scheduled with less than 24 hour notice.
Note that this is a template for initial comprehensive clinical assessments (CCA). Access refers only for the initial CCA. Please consider what type of appointment(s) your agency is able to offer and follow the sample provided.